2013 Ford Explorer power train problems

“The contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the PTU. The contact was also informed that the rear differential needed to be refilled. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V537000 (Suspension), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 93,000.”

“My water pump started having a small leak about 2 weeks ago to where I had to put water in to get to work and then again to get home. I contacted Ford to inquire about a cost for this repair and was told they had to diagnose first. Then on Friday Aug 1st my children and I were driving on the interstate and had just gotten off at our exit and the car died in the middle of busy traffic. After waiting for the car to cool, the water was added and I took the car to a Ford dealership. If I had been on the interstate when this happened we would’ve been in a serious if not deadly accident. The leak needs looked into to see if it’s a faulty pump. I’m now looking at a complete engine repair over a leak. Also the back passenger door frame is a blind spot for us who are 5’5.”

“When Driving I started noticing that my steering wheel what getting harder to turn and it felt like it was lagging control. I could still turn and maneuver the steering wheel but the control overall was defiantly not safe. I stopped in at our mechanic and they test drove it. He stated that yes something was definably wrong with the steering system and he said it was hopefully the u-joint for control arm. We made any appointment for the next following week. I drove my explorer with extreme caution and the steering issue just got worse. I noticed that I now have a griding noise coming from my steering when I turn. This is a safety issue because it just going to seize up and I will not have any control over my vehicle. When I did finally did get my explorer into the mechanic the next following week he stated that I needed a new rack and pinion. I only have 140000 miles on my explorer. The cost was astronomical!!! $1700 for the rack and Pinon $600 in labor and a wheel alignment. and don't forget tax. That was a shocker!! I cant afford that kind of out of pocket expense. My vehicle vin does not fall into the recalled safety notice however this seems to be a big…”

“The contact owns a 2013 Ford Explorer. The contact stated that while driving at various speeds, the vehicle went into LIMP Mode and stalled. The power train warning light was illuminated. The contact pulled over to the side of the road, turned off, and restarted the vehicle. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the steering gear rack and pinion needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V286000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 183,340.”

“I have an electric power steering pump, it’s not working at all. It’s showing it’s part of a recall but mine is just shy of the date. But I have spoken with many ford dealers and they have told me to report this to here, cause it should be a part of it as well. It’s a very hefty expense to repair this. But no one should be driving one with power steering assist fault and traction control fault on dash. And cannot even turn the wheel. This is an accident waiting to happen.”

“My vehicle a 2013 ford explorer has a power steering assist fault rendering my vehicle un usable which i just bought through carvana this last summer has had a multitude of issues including a piller trim flying off the same day I bought it and the warranty carvana gave me provided no where close to me to have repaired plus my backup camera stopped working within 2 months of buying it and now the power steering assist fault has ultimately stopped me from being able to drive the car and I see that ford stopped allowing the recal of this issue to be fixed since 177,000 vehicles are affected by this problem I just think this wrong”