Problems · by component

2021 Ford Explorer visibility/wiper problems

28 owner complaints to NHTSA about the 2021 Ford Explorer cite visibility/wiper, 6% of all 452 complaints for this model year.

Complaints
28
6% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the visibility/wiper

Verbatim from NHTSA complaints, newest first
“They have fixed zero recalls. I have no wipers at all. I’ve attempted to get a resolution multiple times with no care or concern nor resolution. This is ridiculous. A recall almost 8 months and people have zero wipers!!! And the engine recall. It’s going to blow up before it’s fixed!”
Owner complaint to NHTSAFiled Oct 19, 2026Engine, Visibility/wiperODI 11772061
“Never really used sun roof , but accidentally hit button to open … then closed….. not realizing that the cover didn’t close it SAG down behind my head… blocking rear view completely. It was dark out and had to pull over and try to fix so I could see out my rear window”
Owner complaint to NHTSAFiled Oct 14, 2026Visibility/wiperODI 11771261
“Since buying the vehicle the front windshield wipers will intermittently stop working during a rainstorm causing me to have pull over and either wait out the rain or getting out in the rain to wipe the windshield. Sometimes if I turn the vehicle off for a few minutes the windshield wipers will start working again. If I had not pulled over during these times I could have been in a severe accident. Yes the vehicle has been inspected and they said there was no remedy for it as of now. No warning lights have came on.”
Owner complaint to NHTSAFiled Oct 3, 2026Visibility/wiperODI 11768703
“The fabric sunshade covering the panoramic roof sags or comes right off the track creating a visibility/safety issue in the rear window. The dealership is aware and has verified the defect.”
Owner complaint to NHTSAFiled Sep 29, 2026Visibility/wiperODI 11767898
“Recall 26S14 was anticipated to be fixed 2Q2026 (April/May/June). We're now 3 - 6 months overdue for repair. Ineffective communications and timeliness on repairs.”
Owner complaint to NHTSAFiled Sep 22, 2026Visibility/wiperODI 11766048
“Panoramic sun roof sunshade detaches and sags; interfering with rear view visibility. Shade is in this state when shade and roof are closed. Sunshade cannot be opened as this causes Driver rear visibility to become more severe. Additionally when opened, The shade sags onto anyone sitting in the second row seats.”
Owner complaint to NHTSAFiled Jun 24, 2026Visibility/wiperODI 11746322

Showing 6 of 28 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.