2011 Ford F-150 structure problems

“The contact owns a 2011 Ford F-150. The contact stated that there was rust on the side panels near the wheels and underneath. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who determined there was excessive rust on the subframe. There was no plug to drain the water. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was unknown. The VIN was not available.”

“Both rear passenger door locks failed while vehicle in motion, thus allowing doors to swing open while vehicle in motion. First occurrence drivers side rear door May 25, 2019, second occurrence May 1 2024. Replacement parts order from Ford to repair both times. No obvious reason for failures. Original parts on hand.”

“The contact owns a 2011 Ford F-150. The contact stated that while the vehicle was at the body shop for repair, the mechanic informed the contact that the quarter panels and chassis were rusted. The vehicle was not repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 134,000.”

“WHEN THE 2 REAR DOORS ARE LOCKED, IT IS HAPHAZARD WHEN THEY WILL UNLOCK OR OPEN, EITHER MANUALLY OR FROM THE INSIDE. WHEN I HAVE CHILDREN IN CAR SEATS IN THE REAR SEATS AND I AM UNABLE TO OPEN EITHER DOOR IT CAN BE A MATTER OF LIFE OR DEATH IN CASES OF EMERGENCIES. NOT EVERYONE IS ABLE TO CRAWL FROM THE FRONT SEAT TO THE REAR SEATS TO GET BABIES OUT OF THEIR CAR SEATS. THE DOORS WILL NOT UNLOCK WITH THE FRONT DOOR PANEL CONTROLS OR THE REMOTE KEY. IT DOES NOT MATTER IF STATIONARY OR IN MOTION, THE DOORS STILL WILL NOT UNLOCK . THE DATE OF 5/01/2019 IS AN APPROXIMATE DATE, AS THIS HAS BEEN AN OFF & ON AGAIN PROBLEM. NOW THAT I HAVE BABIES TO TRANSPORT, IT NEEDS TO BE ADDRESSED.”

“WE WERE DRIVING DOWN THE HIGHWAY AT 10:30PM GOING 55MPH. ALL OF A SUDDEN, WE HEARD A VERY LOUD BANG THAT ALMOST CAUSED ME TO RUN OFF THE ROAD, THANKFULLY I DIDN'T. I PULLED OVER TO INVESTIGATE AND THERE WAS NOTHING WRONG UNTIL I LOOKED AT THE BACK GLASS. THE BACK GLASS ON THE PASSENGER SIDE WAS COMPLETELY SHATTERED. OUT OF NO WHERE. MIND YOU, THERE WAS NOTHING WRONG WITH THIS PRIOR. I HAVEN'T EVEN HAD THIS TRUCK FOR THIRTY DAYS YET AND THIS HAPPENED. I WAS ESPECIALLY WORRIED BECAUSE MY 4YEAR OLD DAUGHTER WAS IN THE BACK SEAT, ON THE PASSENGER SIDE. SHE COULD HAVE BEEN SERIOUSLY INJURED DUE TO THIS.”

“TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT WHILE CLEANING THE VEHICLE SHE BECAME AWARE OF CRACKS ON THE FRONT FRAME. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,414. *TR”