2011 Ford F-150 visibility problems

“The contact owns a 2011 Ford F-150. The contact stated while driving 25 MPH, the driver's side side-view mirror detached from the vehicle and was hanging down tethered by the wiring harness. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 196,000. The VIN was not available.”

“The contact owns a 2011 Ford F-150. The contact stated that while the vehicle was parked, the sunroof assembly switch failed to function as intended. The contact pressed the switch to open the sunroof and the sunroof assembly fractured. The contact stated that a plastic piece from the sunroof trac fell into the interior of the vehicle. The vehicle was taken to the dealer where it was diagnosed with a fractured sunroof rail. The contact was informed that the sunroof rail needed to be replaced. The vehicle was not repaired. In addition, due to the failure, the contact stated that water was leaking into the interior of the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 90,000.”

“The contact owns a 2011 Ford F-150. The contact stated that the rear windshield failed to defrost as needed. In addition, the contact's son noticed a crack had formed in the rear windshield causing moisture to enter the vehicle. The vehicle was taken to a dealer where the contact was informed that the windshield would be covered under warranty. The dealer replaced the defrost switch and the rear windshield; however, the contact was charged for the repair. The manufacturer was not made aware of the failure. Despite the repair that was performed on the vehicle, the failure returned, and the vehicle was not yet repaired. The failure mileage was 65,496.”

“The contact owns a 2011 Ford F-150. The contact stated that there was a crack on the passenger's side rear windshield. There was no impact to the rear windshield that could have caused the crack. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that there was no recall associated with the VIN. The failure mileage was 89,000.”

“TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE REAR DEFROSTER WAS ACTIVATED AND THE REAR WINDOW SHATTERED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO NOTIFY THE INSURANCE COMPANY. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 94,200.”

“TL* THE CONTACT OWNS A 2011 FORD F-150. WHEN THE VEHICLE WAS STARTED, THE REAR WINDOW DEFOGGER BUTTON WAS PUSHED AND THE INDICATOR ILLUMINATED AND THEN TURNED OFF. THE CONTACT PRESSED THE BUTTON AGAIN. ON THE THIRD TIME THE BUTTON WAS PRESSED, THE CONTACT HEARD A LOUD BANG AND THE REAR WINDOW SHATTERED. THE DEALER (DEAN ARBOUR FORD, 3382 M-55, WEST BRANCH, MI 48661) WAS CONTACTED BY PHONE AND THE CONTACT WAS AWAITING THEIR DECISION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.”