2017 Ford F-150 engine and engine cooling problems

“The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with cam phaser failure. The contact was informed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 106,000.”

“The contact owns a 2017 Ford F-150. The contact stated that there was a small oil leak coming from the vehicle. There were no warning lights illuminated. The contact stated that the failure was a known issue that was related to the Customer Satisfaction Program: 21N03. The vehicle was taken to the local dealer, where the oil leak was confirmed, and the dealer was informed about issues with the cam phasers. The vehicle was not repaired. The manufacturer was contacted and transferred the contact to the NHTSA Hotline. The failure mileage was approximately 60,000.”

“The contact owns a 2017 Ford F-150. The contact stated that while the vehicle was being traded in at the dealer, the contact was informed that the cam phasers needed to be replaced. The vehicle was taken to a second dealer, Upper Marlboro Ford (5701 Crain Hwy, Upper Marlboro, MD 20772), who also determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Programs: 21N03 (Cam Phaser Replacement) and 21B10 (Powertrain Control Module Reprogram for Cam Phaser Rattle); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,000.”

“The contact owns a 2017 Ford F-150. The contact stated that while operating the vehicle, the check engine light had illuminated and the vehicle had experienced rough operation. The vehicle was later towed to the local dealer who diagnosed that the cam phasers were faulty and advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 144,000.”

“The contact owns a 2017 Ford F-150. The contact stated that while attempting to reverse out of the garage, the vehicle shut off and failed to restart. There was no warning light illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was advised that the timing chain and the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.”

“The contact owns a 2017 Ford F-150. The contact stated that upon cold start-ups, there was a loud rattling sound coming from the engine. During the failure, the rattling noise was present for approximately 20 seconds before self-correcting; however, the vehicle failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed that the cam phasers were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in an extended coverage related to the failure. The failure mileage was 75,000.”