2018 Ford F-150 visibility problems

“The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed with the moon roof closed, the contact heard an abnormally loud sound coming from the vehicle. The contact stated that the moon roof independently opened halfway and independently closed repeatedly. The dealer was made aware of the failure and provided a reset; however, the reset failed to fix the failure. The contact stated that the moon roof closed but was not properly sealed. The vehicle was taken to the dealer where it was diagnosed with a fractured moon roof frame. The contact was informed that the moon roof frame needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 90,500.”

“The contact owns a 2018 Ford F-150. The contact stated while driving 35-40 in a parking lot, the arm actuator fractured on the sunroof. The contact stated that the air dam was not on the new sunroof, which made an abnormal popping sound, and the contact deemed the part was useless. There were no warning lights illuminated. The vehicle was taken to the local dealer who replaced the sunroof. The vehicle was repaired but the new sunroof was not equipped with the air dam, and the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 36,000.”

“The contact owns a 2018 Ford F-150. The contact stated that while operating the vehicle with the air conditioner activated, condensation leaked inside the front passenger’s side of the vehicle from a faulty air conditioner drainage hose. The contact stated that the failure created a foul odor inside the cabin of the vehicle, causing the contact to become nauseous. The cause of the failure was not yet determined, and the manufacturer and local dealer were not notified of the failure. The failure mileage was 1,000.”

“Took my vehicle to ford dealership to have leaking sunroof checked, had it repaired for broken track, but the amazing things was the price that ford charge me for the repair of the sunroof track which was $5507.49, wasn’t really told why it cost me so much being that it’s a 2018. I do have the receipt, and has been trying to find a lawyer to try and recover some of my losses. Please let me know what I should do about this repair”

“The contact owns a 2018 Ford F-150. The contact stated that while driving at approximately 20 MPH, the moon roof button was depressed, but the moon roof had jammed. The contact stated that the driver's side of the moon roof was slightly opened. The vehicle was taken to a body shop where it was determined that the moon roof unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 59,400.”

“The contact owns a 2018 Ford F-150. The contact stated that while driving in a rainstorm, water from the sunroof leaked into the cabin of the vehicle. The vehicle was taken to the local dealer who diagnosed that the sunroof needed to be replaced to prevent further water leaks. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 79,000.”