2021 Ford F-150 back over prevention problems

“The contact owns a 2021 Ford F-150. The contact stated that while reversing, the rear-view camera was inoperable. The contact received notification of NHTSA Campaign Numbers: 25V455000 (Fuel System, Gasoline) and 26V489000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 61,000.”

“My 2021 Ford F-150 intermittently displays the warning message “Reverse Brake Assist Not Available – See Manual” when the vehicle is placed in reverse. When this message appears, the reverse brake assist / parking collision warning feature is not available, which may reduce safety while backing up. The vehicle was inspected by a Ford dealership. The dealership confirmed DTC U3000:49 in the IPMA module and identified Ford TSB 23-2040 as applicable to the concern. The dealer stated that the repair requires an IPMA software/module update and calibration. The quoted repair cost was approximately $1,100. This appears to be a software/programming-related condition affecting a driver assistance and brake-related safety feature, not normal wear and tear or a failed mechanical component. The warning is intermittent, but it has appeared multiple times. The vehicle is available for inspection upon request. No crash, injury, or fire has occurred. Ford Customer Support was contacted and case number XXX was opened. Ford advised that no active warranty, recall, or customer satisfaction program currently provides repair cost coverage, and that because this involves Reverse…”

“THERE IS A WARNING ON MY DASH WHEN THE VEHICLE IS PLACED IN REVERSE: REVERSE BRAKE ASSIST NOT AVAILABLE SEE MANUAL. THIS CONCERN HAS A TSB ATTACHED TO IT. MY CONCERN IS THAT GIVEN THE SAFETY NATURE OF THIS CONCERN AFFECTING F150S AND FORD MUSTANGS; THIS SHOULD BE COVERED BY THE MANUFACTURER AND NOT THE CONSUMER. FORD WILL REPAIR, HOWEVER, INVOICE THE CUSTOMER FOR THE COST WHICH I DO NOT AGREE WITH. I AM NOT CERTAIN HOW MANY VEHICLES ARE AFFECTED OR IF IT RISES TO THE OCCASION OF A SAFETY RECALL; BUT SHOULD BE INVESTIGATED FURTHER. THANK YOU!”

“The contact owns a 2021 Ford F-150. The contact stated that while reversing, the camera became inoperable and blank, and she crashed into a cement base. Although the pole was in her view. There were no reported injuries, air bag deployment, or police reports filed. No warning lights were illuminated. The vehicle was taken to the local dealer, where it was determined that a software update was needed. The update was not completed. The vehicle was taken to another local dealer, Haley Ford, 10724 US-1, North Chesterfield, VA 23237, who confirmed the remedy was not available for NHTSA Campaign Number: 25V315000 (Back Over Prevention) but later determined it was an over-the-air update. The vehicle had not been fully repaired. The dealer informed her to sign a contingency letter. The manufacturer was contacted, and they referred her to a collision center. The failure mileage was approximately 86,444.”

“The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention). The contact stated that while driving on several occasions at various speeds and while in reverse(R), the infotainment screen froze and went black. The vehicle was taken to a dealer in October 2025, where it was diagnosed and determined that a software update was needed for the infotainment system, but the manufacturer had not yet provided a software update. The vehicle was not repaired. The manufacturer was not notified of the issue. The failure mileage was approximately 120,000.”

“The contact owns a 2021 Ford F-150. The contact stated the infotainment center was frozen or blacked out intermittently, preventing the contact from being able to access the cameras and systems controlled through the infotainment system. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, when the dealer was contacted, it was confirmed that the vehicle was not included. A second dealer was contacted, McClary Ford Inc (1104 US Hwy 72 E, Athens, AL 35611) and it was confirmed that the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 95,000.”