2021 Ford F-150 fuel system, gasoline problems

“The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. Upon receiving a text message from the dealer to bring the vehicle in for recall repair, the vehicle was taken to the dealer, where the service was not initially completed because a loaner vehicle was not available. Upon returning to the dealer, the contact was informed that the repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.”

“The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. While driving 40 MPH, the vehicle lost automotive power. After restarting the vehicle, the failure persisted. The contact pulled over and had the vehicle towed to the residence and retrieved a diagnostic trouble code for the fuel pump. The check engine warning light illuminated when the vehicle was started. The dealer was made aware of the failure but informed the contact that the fuel pump needed to be replaced. The failure mileage was approximately 135,000.”

“The contact owns a 2021 Ford F-150. The contact stated that while reversing, the rear-view camera was inoperable. The contact received notification of NHTSA Campaign Numbers: 25V455000 (Fuel System, Gasoline) and 26V489000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 61,000.”

“The contact owns a 2021 Ford F-150. The contact stated that while driving 30 MPH, the vehicle was shaking and the vehicle shut off. The vehicle was restarted. The dealer was contacted and made aware of the failure. The vehicle was taken to the dealer where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The check engine warning light was illuminated. The dealer was made aware of the failure. The contact was informed that the parts were unavailable to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part was unavailable for the recall repair. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 60,000.”

“The contact owns a 2021 Ford F-150. The contact stated that while driving 45 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was shaking abnormally and the check engine warning light illuminated. The vehicle was driven to the shoulder of the roadway. The contact turned off the vehicle. The vehicle was restarted. The vehicle was driven to the residence. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer; however, the failure was not duplicated and the failure reoccurred. The vehicle was taken back to the dealer, and the contact was informed that the spark plugs needed to be replaced. The vehicle was repaired. The contact was informed that parts were not yet available for NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). The contact stated that the vehicle was unsafe to drive. The manufacturer was contacted by phone and email and a case was filed. The failure mileage was approximately 51,000.”

“The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.”