43 owner complaints to NHTSA about the 2021 Ford F-150 cite steering, 4% of all 1,042 complaints for this model year. NHTSA also lists 1 recall on this component.
“All warnings, lane keeping assist, steering assist. Dealer confirms steering rack is failing. Truck has 50,000 miles. Completely lost steering while driving my children to school. Codes U3000 and U3000-96 internal failure.”
“I am getting a Steering Assist Fault message on my dash as well as code C1B00:49-2F. I took my vehicle to the Ford dealership and the deemed I have a faulty steering rack. I noticed there was also a recall out for other 2021 F-150's experiencing similar issues. My VIN was not included.”
“Subject: Steering Rack Failure Reimbursement Request, VIN [XXX] To Whom It May Concern, I am requesting review and reimbursement for an electronic steering rack replacement on my 2021 Ford truck, VIN [XXX]. The electronic steering fault first appeared at start-up and when turning the wheel to full lock. Initially, I could pull over, shut the truck off, restart it, and the warning would clear. After a battery replacement, battery monitoring system reset, and multiple steering relearns, the steering failed completely. When the failure occurred, steering became extremely difficult. After hitting a bump, the steering wheel jerked suddenly and caused pain to my hand and thumb. This also created a serious safety risk for me and others on the road due to the reduced ability to steer. The dealership replaced the electronic steering rack at a cost of over 2,000. The truck had only about 40,000 miles at the time. I later found Ford Recall 21S28, which appears to cover certain trucks built between XXX. Based on my VIN and build date, my truck appears to fall within that range, but the dealership advised my VIN was not included. Given the low mileage, safety risk, and…”
“My 2021 F-150 has been diagnosed with a failed electric steering gear Code PSCM C1B00 49 2F. I understand there was a recall on some 2021 trucks with similar steering issues, although my VIN is not included. The part is on national backorder and my dealer says there are approximately 150 vehicles ahead of mine. This is a safety-related steering component, part number "ML3Z3504G"”
“My vehicle was left rendered unable to steer during use. It was taken to a local shop All Japanse Auto, who found the damage was consistent with Ford Saftey Recall 21S28. Upon speaking to AutoFair Ford of Haverhill service they informed me Ford did not include my truck in the recall despite it matching year and model and they would not be addressing the issue for me. Loss of steering mid use is amazingly careless and should be cause for taking more aggressive action”
“The contact owns a 2021 Ford F-150. The contact stated that while parking the vehicle, the vehicle unexpectedly lost power steering functionality. The contact opened and closed the driver's side door to reset the vehicle, and the power steering function was restored; however, the failure recurred while driving. The vehicle was towed to an independent mechanic, where it was diagnosed with a PSCM internal failure and steering mechanism ball retainer failure. The mechanic determined that the failure was associated with NHTSA Campaign Number: 21V407000 (Steering) and referred the contact to the dealer for assistance. The vehicle was towed to the dealer, and the issue was confirmed after a diagnostic test, but the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 79,000.”
Showing 6 of 43 reports. Read every report on NHTSA.gov.
Ford Motor Company (Ford) is recalling certain 2021 F-150 vehicles. The steering gear may have internal damage, which could result in difficulty steering, or the inability to rotate the steering wheel while driving.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.