2021 Ford F-150 wheels problems

“Took my 2021 Ford F 150 in for recall 23s65 and oil change and was told vehicle was unsafe to drive and even though parts according to ford where available the dealer said they were on back order with no ETA of when they would be available and they would put me in a rental for the time being. I’ve been told 3 times now by Ford parts are available but yet the dealership keeps saying they’re still on back order.”

“My Ford F-150 is subject to Manufacturer Recall Number23S65/NHTSA Recall Number23V896. I asked for the repair multiple times, but the dealership repeatedly told me that the parts were on backorder. The hub bolt on my right rear tire cracked and the truck was making a high pitched sound. I took it to the dealer and they said the bolt was cracked and driving it in that condition is dangerous. The truck is not safe to drive, but the parts remain on backorder indefinitely.”

“The manufacturer is unwilling or unable to perform recall 23V896 in a timely manner. I have submitted my truck for inspection at an authorized dealer, Gullo Ford of Conroe, TX, on October 6, 2025 per manufacturer requirements. As of this writing, January 14, 2026 I have not been advised of availability of parts to remedy the defect. I am asking that necessary parts be supplied and the recall be performed in a timely manner, as soon as possible at this point.”

“Ford has refused, on multiple occasions and at multiple dealerships, to address the NHTSA Recall Number 23V896 (MFG. Recall Number 23S65) issue with the Wheel End Hub Bolt in the rear axle. Well, this weekend, the bolt on the passenger side rear axle broke off, rendering the vehicle undriveable. I brought it in to the Lithia Ford Dealership (who's online information said they were open) to get it addressed. They were closed, no one was there, and they won't even give me a loaner vehicle while the F-150 is inoperable. This recall has been out for two years now and they still won't deal with it. Absolute neglect of their obligations and an unsafe practice!”

“Brought the truck in to dealership July 22 for a recall and they said 1 day till ready so we left it. Now it is still sitting at the dealership 62 days later and still waiting on parts 23S65 rear axle half shaft. 23V896.”

“I own a 2021 Ford F-150 [Lariat PowerBoost] affected by recall 23S65 (rear axle bolt). The bolts have severed. Ford has advised that my truck is unsafe to drive until repaired. When I brought the vehicle in, I was told parts were available. I drove the car home and later discovered from paperwork that the repair was not completed only the parts had been ordered. I was told not to take the Truck on my upcoming vacation pulling my camper. I opened a case with Ford Customer Care and was originally told parts would arrive before my scheduled use, but now I am told they will not be available for weeks. This creates a serious safety and hardship issue. My family is scheduled to leave for a trip this Thursday that requires this vehicle to transport my family and tow our camper. Ford has not provided a rental or loaner vehicle capable of replacing my truck, despite advising it is unsafe to drive. I am requesting that NHTSA investigate Ford’s failure to provide a timely remedy or interim solution for a safety-critical recall that removes my vehicle from safe use.”