2012 Ford Fiesta latches/locks/linkages problems

“The contact owns a 2012 Ford Fiesta. The contact stated that while entering the vehicle and closing the front driver’s side door, the door failed to latch properly. While driving 70 MPH, the front driver’s side door opened. The contact secured the door with a bungee cord and continued driving. A dealer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 15V246000 (Latches/Locks/Linkages). Additionally, the contact was informed that the VIN was not included in NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The manufacturer, Ford Motor Company, was notified of the failure by phone, but no assistance was provided. The failure mileage was approximately 190,000.”

“The contact owns a 2012 Ford Fiesta. The contact stated while attempting to close the doors, the four doors failed to latch properly. The contact stated that the vehicle was taken to be repaired; however, while driving off the lot, the contact became aware that the radio was inoperable, and the brake pedal was firm and difficult to depress. The vehicle was not taken back to the dealer. The manufacturer had not been informed of the failure. The failure mileage was approximately 127,000. The VIN was unavailable.”

“2012 FORD FIESTA. CONSUMER WRITES IN REGARD TO DEFECTIVE DOOR LATCH. THE CONSUMER HAS CONTACTED THE DEALER SEVERAL TIMES FOR REPAIRS AND INFORMED BY THE DEALER THAT PARTS WERE NOT AVAILABLE.”

“The contact owns a 2012 Ford Fiesta. The contact stated while driving 50 mph and coming to a stop, she heard an abnormal sound and the vehicle started shuddering and inadvertently stalled. The "Transmission Failure" message appeared on the instrument panel along with several other unknown warning lights. The vehicle was towed to an independent mechanic who diagnosed that the transmission had failed, and the failure was related to NHTSA Campaign Number: 20V331000 (LATCHES/LOCKS/LINKAGES). The contact stated the failure reoccurred while driving and the vehicle was taken to the dealer who informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 105,000. Parts distribution disconnect.”

“TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER DOOR WAS STUCK IN THE OPEN POSITION. THE CONTACT ATTEMPTED TO CLOSE THE DOOR, BUT WAS UNSUCCESSFUL. THE DEALER WAS NOT CONTACTED AND THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 153,750. THE VIN WAS UNKNOWN.”

“TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY MAC HAIK FORD (515 I-35E, DESOTO, TX 75115, 469-530-3559) REGARDING NHTSA CAMPAIGN NUMBER: 15V246000(LATCHES/LOCKS/LINKAGES). MONTHS LATER, THE REAR DRIVER'S SIDE DOOR OPENED WHILE THE VEHICLE WAS BEING DRIVEN ON A HIGHWAY. THE CONTACT PULLED OVER TO CLOSE THE REAR DOOR. BOB TOMES FORD (950 S CENTRAL EXPY, MCKINNEY, TX 75071, 1-888-485-3971) REPLACED THE PART, BUT IT FAILED A THIRD TIME. THE CONTACT FELT THAT THE SAME OEM PART WAS THE SOURCE OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED THAT THE RECALL REMEDY FAILED. THE FAILURE MILEAGE WAS NOT AVAILABLE.”