Problems · by component

2019 Ford Flex back over prevention problems

148 owner complaints to NHTSA about the 2019 Ford Flex cite back over prevention, 56% of all 263 complaints for this model year. NHTSA also lists 2 recalls on this component.

Complaints
148
56% of all complaints
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the back over prevention

Verbatim from NHTSA complaints, newest first
“The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V829000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. While reversing, the rear-view camera intermittently failed to display an image, and the front driver’s side B-pillar trim was loose. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was 50,000.”
Owner complaint to NHTSAFiled Nov 2, 2026Structure, Back over preventionODI 11775068
“The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Numbers: 24V951000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed blank or distorted image. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because the part for the recall repair was not available. The contact stated that the manufacturer had failed to repair the vehicle in a reasonable amount of time. The manufacturer was not notified of the failure.”
Owner complaint to NHTSAFiled Oct 30, 2026Back over preventionODI 11774704
“The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rearview camera displayed a blank image. The message "Camera Not Available" was displayed. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was 50,000.”
Owner complaint to NHTSAFiled Oct 28, 2026Back over preventionODI 11774151
“The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V829000 (Structure); however, the parts for the recall repair were unavailable. The contact stated that while in Reverse (R), the rearview camera displayed an upside-down image, posing a safety hazard while attempting to attach a trailer to haul. A local dealer was contacted and confirmed the failure. The manufacturer was notified of the failure by telephone. The failure mileage was approximately 50,000.”
Owner complaint to NHTSAFiled Oct 19, 2026Structure, Back over preventionODI 11772055
“The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while the vehicle was in Reverse (R), the rearview camera displayed a blank or distorted screen. The dealer was contacted. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure by telephone. The failure mileage was approximately 31,000.”
Owner complaint to NHTSAFiled Oct 16, 2026Back over preventionODI 11771648
“The contact owns a 2019 Ford Flex. The contact stated that while reversing, the rear-view camera displayed an upside-down image and occasionally the rear-view camera displayed an image with lines. The dealer was contacted by phone and made aware of the failure. The contact was informed that parts were unavailable to repair the vehicle. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The failure mileage was approximately 115,000.”
Owner complaint to NHTSAFiled Oct 5, 2026Back over preventionODI 11768930

Showing 6 of 148 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026NHTSA vehicle page
02 —Related recalls

2 recalls on this component

Back over prevention: camera

Remedy pending

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Back over preventionReported Oct 14, 2025NHTSA 25V695000

Back over prevention: camera

Remedy pending

Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.

Back over preventionReported Dec 20, 2024NHTSA 24V951000
Data from NHTSA Recalls API · synced Nov 7, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Other 2019 Flex problem areas