Problems · by component

2013 Ford Focus structure problems

83 owner complaints to NHTSA about the 2013 Ford Focus cite structure, 4% of all 2,157 complaints for this model year.

Complaints
83
4% of all complaints
Crashes
4
Reported by owners
Fires
1
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the structure

Verbatim from NHTSA complaints, newest first
“This is the second failure of the door latch we’ve had. 1st time was drivers door. Today was passenger door. Ford dealers refuse to fix it. Carthage ford sold me the parts and I paid my mechanical c to fix the drivers door. $200 for the door latches $200 to install. Now I have to do the passenger door. I was under the impression this should be free as it’s a recall I’ve contacted ford corporate and didn’t get anywhere with them either. They were supposed to get something set up with a local dealer but never heard back from them. This is a huge safety issue. Please help me either getting reimbursed for the earlier repairs and parts and maybe getting the others fixed or at least pay the bill if I have to get them done”
Owner complaint to NHTSAFiled Jul 22, 2024StructureODI 11603882
“I TOOK MY FORD FOCUS 2013 INTO THE FORD DEALERSHIP ON JUNE 2020. THERE WAS A RECALL FOR THE DOOR LATCHES 20S30 CODE. THE DEALERSHIP SAID THEY TOOK CARE OF IT. I JUST CHECKED ONLINE AND IT’S HASN’T BEEN FIXED. IT’S BEEN ALMOST A YEAR AND WE’VE BEEN DRIVING IT WITH A NEWBORN BABY NOT KNOWING THAT THEY HAVEN’T FIXED THE RECALL.”
Owner complaint to NHTSAFiled May 15, 2021Structure, Latches/locks/linkages, EngineODI 11416657
“GOT IN MY CAR TO GO WORK STARTED DOWN ROAD AND THE ADA'S IT SHOWED UP ON MY DASH THAT IT WAS THE TRANS FAULT SERVICE NOW I TURNED AROUND AND COME HOME. I CALLED THE SERVICE MAN AT FORD PLACE WHERE I BOUGHT THE CAR. BEFORE THIS HAPPENED THE CAR WAS TAKING TO THEM BECAUSE THE CAR WAS NOT PULLING RIGHT THEY LOOKED AT IT AND SAID NOTHING WAS WRONG AND I CALLED THEM AND NOTHING WAS DONE IN JUNE 2019 AND NOW MY CAR IS NOT DRIVABLE NOW IT'S BEEN DOWN SINCE 12/24/2020 I CALLED THE FORD PLACE AND THEY CAN'T GET IT IN TILL 01/04/2021. THIS HAS BEEN VERY INCONVENIENT FOR NOT DO I HAVE HEALTH ISSUES,BUT MY DAUGHTER IS 81/2 MONTHS PREGNANT AND I HAVE NO WAY TO GO . I'VE ONLY HAVE HAD THIS CAR 1YEAR AND 8 MONTHS AND IT'S BEEN NOTHING BUT TROUBLE..”
Owner complaint to NHTSAFiled Dec 28, 2020Power train, StructureODI 11385252
“FUEL SYSTEM/ GASOLINE: STORAGE-CAMPAIGN #18V735000 (01/19/2019)-FUEL SYSTEM/ GASOLINE: STORAGE-CAMPAIGN #19V515000-(01/29/2019)-LATCHES/LOCKS/LINKAGES: DOOR LATCH-CAMPAIGN #16V643000-01/27/2017)-LATCHES/LOCKS/LINKAGES: HATCHBACK: LIFT GATE LOCK CAMPAIGN # 16V698000-(11/16/2016)-STRUCTURE: BODY HATCH BACK/ LIFT GATE CAMPAIGN # 16V691000 (11/16/2016)- ELECTRICAL SYSTEM: WIRING CAMPAIGN # 15V813000-(01/07/2016)”
Owner complaint to NHTSAFiled Apr 29, 2020Structure, Electronic stability control (esc), Fuel/propulsion systemODI 11322778
“SAME ISSUE WITH PREVIOUS DOOR LATCH RECALL, IT IS BROKEN AGAIN AND SINCE IT HAS ALREADY "BEEN REPAIRED" THEY WILL NOT FIX IT AGAIN. DOOR WILL NOT LOCK OR WILL GET STUCK IN A LOCKED POSITION AND WILL NOT CLOSE.”
Owner complaint to NHTSAFiled Mar 5, 2020StructureODI 11316271
“I OWN A 2013 FORD FOCUS THAT IS EXPERIENCING DOOR LATCH FAILURES. I HAVE DISCOVERED THAT THEIR IS A RECALL NOTICE FOR THE FORD FOCUS DOOR LATCHES BUT BASED THE VIN FOR MY VEHICLE MY VEHICLE IS APPARENTLY NOT COVERED. (SAFETY RECALL 16S30) THE VEHICLE WAS STATIONARY AT THE TIME OF THE FAILURE OF THE DRIVER'S SIDE REAR DOOR LATCH. THE LATCH OPENED BUT THEN WOULD NO LONGER ENGAGE TO HOLD THE DOOR CLOSED. I TRIED TO RECTIFY THE ISSUE WITH FORD MOTOR COMPANY BUT THEY JUST STATE THAT MY PARTICULAR VIN IS NOT COVERED.”
Owner complaint to NHTSAFiled Dec 6, 2019StructureODI 11287476

Showing 6 of 83 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.