2014 Ford Fusion Hybrid engine and engine cooling problems

“The contact owns a 2014 Ford Fusion. The contact stated that while starting the vehicle, the vehicle idled and then stalled. There was no warning light illuminated. The contact used a code reader to diagnose the vehicle. The contact filled the coolant reservoir and noticed that the coolant was leaking out. There was coolant intrusion into the cylinder, causing engine failure. The vehicle was towed to the dealer, and confirmed that there was coolant intrusion into the block head. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 23-2223. The manufacturer was notified of the failure and the manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 154,135.”

“The contact owns a 2014 Ford Fusion. The contact stated while driving 10 MPH, the vehicle was shaking with a rattling sound coming from the engine compartment. A code was displayed on the instrument panel; however, the contact was unsure what the code referenced. The contact stated that the vehicle was not safe to drive. The contact stated that an independent mechanic inspected the vehicle and diagnosed that there was a coolant leak, causing the coolant and oil to mix that caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The mechanic informed the contact of NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); which was related to the failure experienced. The manufacturer was informed of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 188,000.”

“The contact owns a 2014 Ford Fusion. The contact stated that while driving at various speeds, the vehicle lost automotive power and stalled. The vehicle was towed to the local mechanic who diagnosed that the engine had failed due to coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 17V209000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 112,000.”

“The contact owns a 2014 Ford Fusion. The contact stated while driving at an undisclosed speed, the engine overheated. The contact stated that several unknown warning lights were illuminated. The contact pulled over to the side of the road and the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with an unknown pump failure. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The contact stated that after the first failure, the vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure persisted. The contact stated that while depressing the accelerator pedal, the engine made revving sounds with ticking sounds coming from the vehicle. The manufacturer was made aware of the failure and filed a claim and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 65,000.”

“The contact owns a 2014 Ford Fusion. The contact stated that while parked, it was discovered that the vehicle was slowly losing coolant. The failure became a reoccurring failure. The vehicle was taken to a local dealer however, a diagnostic test was pending. The vehicle was not repaired. The manufacturer was notified of the failure and referred to the NHTSA Hotline for assistance. The contact referenced an unknown manufacturer’s recall that was related to the failure; however, the manufacturer confirmed that the VIN was not associated. The approximate failure mileage was 47,000.”

“The contact owns a 2014 Ford Fusion. The contact stated that while driving at various speeds the vehicle would not properly accelerate, the engine experienced misfiring and the check engine light remained illuminated. The vehicle was taken to the local dealer who diagnosed that coolant was present inside the engine cylinders and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 80,000.”