Problems · by component

2010 Ford Fusion suspension problems

34 owner complaints to NHTSA about the 2010 Ford Fusion cite suspension, 1% of all 5,129 complaints for this model year.

Complaints
34
1% of all complaints
Crashes
3
Reported by owners
Fires
0
Reported by owners
Injuries
2
Reported by owners
01 —Owner reports

What owners say about the suspension

Verbatim from NHTSA complaints, newest first
“The contact owns a 2010 Ford Fusion. The contact stated that while in the driveway, the power steering warning light illuminated, and the service power steering message was displayed. The contact stated that the steering functionality became inoperable. The vehicle was previously taken to the local dealer, where it was diagnosed and determined that the control arm and steering needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that the control arm needed to be replaced. The vehicle was not repaired. The vehicle was towed to an independent mechanic, who was unable to duplicate the failure. The manufacturer was contacted but provided no assistance and was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 106,000.”
Owner complaint to NHTSAFiled Aug 9, 2024Steering, SuspensionODI 11607547
“FUSION BRAKES BECAME VERY SPONGY LAST YEAR CALLED THE DEALER, TOOK CAR IN THEY REPORTED "RESETTING THE BRAKE SENSOR", AND BRAKES WERE FUNCTIONING SATISFACTORY. 2 WEEKS AGO, PROBLEM RETURNED ON A TRIP OF 500 MILES, THOUGHT BRAKES WERE LOOSING FLUID, CHECKED FLUID WAS FINE. PUMPED BRAKES IN PARK VERY HARD X 5-10 REPS X 3 SETS , BRAKE PARTIALLY RETURNED. ARRIVING HOME BRAKES FUNCTIONED FAIR. NOW PAST 2 DAYS UNABLE TO RESET BRAKES AND THEY ARE VERY SPONGY, VERY RISKY FOR TRAVEL AND PERFORMING UNEXPECTED STOPPING. FORD SERVICE REPORTS SOME OF THESE VEHICLES ARE UNDER RECALL SOME ARE NOT?? I WILL REDRESS THIS WITH DEALER THIS WEEK. NOW STEERING FAULT IS SHOWING UP, LOOSES ASSIST WHILE DRIVING , MAKES PARKING AND AVOIDANCE MANEUVERING DIFFICULT AND DANGEROUS. AGAIN SOME VEHICLES UNDER RECALL NOT MINE ??”
Owner complaint to NHTSAFiled Nov 9, 2020Steering, Suspension, Service brakesODI 11373897
“MY CAR WAS IN MOTION WHILE DRIVING IN NY CITY TRAFFIC; THE POWER STEERING WENT OUT AND WE RECEIVED THE ADVANCTRAC / SERVICE POWER STEERING NOW MESSAGE. IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED REPLACED. MY MECHANIC TOLD ME IT WAS GOING TO COST 400 DOLLARS ALONE FOR THE PART. I LOOKED AT THIS ISSUE ONLINE AND COUNTLESS PEOPLE SEEM TO HE HAVING THE SAME ISSUE THE 2010 FORD FUSION BUT FORD HAS NOT HAVE A RECALL FOR IT YET. I'M STILL DRIVING IT, TIMES ARE HARD I CANT AFFORD THIS EXPENSE.”
Owner complaint to NHTSAFiled Aug 30, 2020Steering, SuspensionODI 11352080
“DELAYED EXCLAMATION WHEN I PRESS THE GAS PEDAL AND SLOWING DOWN FOR NO REASON WHILE DRIVING ON THE HIGHWAY. THE TIE ROD BREAKS OVER AND OVER AGAIN. I'VE HAD IT FIXED 5 TIMES IN ONE YEAR”
Owner complaint to NHTSAFiled Oct 10, 2019Suspension, Power train, Unknown or otherODI 11267577
“AFTER 3 YEARS OF THE POWER STEERING ASSIST FAULT AND SERVICE ADVANCE TRAC WARNING MESSAGES THE CAR FINALLY HELD THE CODE LONG ENOUGH FOR FORD TO DIAGNOSE THE CODE. THERE ARE 4 CONTROL ARMS AND THE POWER STEERING RACK THAT ARE BAD IN THE CAR NOW AND FORD WANTS $2875 TO MAKE THE REPAIR WHICH I CANNOT AFFORD AND NOW HAVE A USELESS CAR.”
Owner complaint to NHTSAFiled Dec 16, 2018Steering, SuspensionODI 11161823
“MY CAR WAS HAVING MULTIPLE ISSUES. FIRST THE EPAS SYSTEM WENT OUT AS I WAS DRIVING. THERE WAS A RECALL FOR PREVIOUS VERSIONS BUT WHEN I LOOKED UP THE 2010 FORD FUSION 3.0LV6 AWD IT WAS NOT INCLUDED EVEN THOUGH IT WAS ONE OF THE PIONEER VEHICLES OF FORDS TO HAVE THE SYSTEM. ONCE I GOT THE POWER STEERING REPAIRED I STARTED HEARING A GRINDING. AS I DROVE THE CAR TO MY HOUSE TO GET A SAFE LOOK ALL OF A SUDDEN THERE WAS A JERKING AND CRUNCHING SOUND AS I DROVE ON A STRAIGHT ROAD WITH SLIGHT GRADING. LUCKILY I WAS ONLY GOING 35MPH AND WAS ABLE TO CONTROL THE VEHICLE. I TOOK IT TO THE MECHANIC AND FOUND OUT THAT IT WAS THE POWER TRANSFER UNIT AND THE REAR DRIVE SHAFT. AFTER TALKING TO THE MECHANIC HE SAID THAT THE PTU IS ONE OF THE MOST COMMONLY REPLACED PARTS IN THE AWD FORD VEHICLES. IT IS OBVIOUS AFTER MORE RESEARCH THAT FORD IS WELL AWARE THAT THEY ARE PROVIDING A FAULTY PRODUCT AND ARE PLACING THEM IN ALL OF THEIR AWD SYSTEMS. MY UNDERSTANDING IS THAT THE PTU UNIT IN THE FORD FUSION 2010 IS THE SAME AS IN ALL OTHER FORD AWD VEHICLES. SINCE I SPENT SO MUCH MONEY TO GET THE POWER STEERING FIXED I HAD TO PUT MY CAR IN A GARAGE FOR THE WINTER SO I COULD SAVE UP TO…”
Owner complaint to NHTSAFiled May 21, 2018Steering, Suspension, Power trainODI 11097126

Showing 6 of 34 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 14, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.