2016 Ford Fusion electrical system problems

“the back up camera does not function and it provides a safety risk when backing up from a store i barely bumped to other car when lady was in car didnt cause damage but still bumped into her car..”

“I am filing this complaint concerning my 2020 Ford Fusion Energi and Ford Safety Recall 23S33 / NHTSA Recall 23V440 involving the high-voltage battery. Ford's recall notice states that the Battery Energy Control Module may become damaged due to excess voltage and current flow caused by a Current Interrupt Device activation in one or more high-voltage battery cells. Ford states that this can result in loss of motive power or a vehicle fire. My vehicle has been subjected to the recall remedy/interim work and I cannot use its plug-in charging capability. I purchased this vehicle specifically as a plug-in hybrid. Ford's May 2026 recall notice states that Ford authorized dealers to replace the high-voltage battery free of charge and that the repair will restore plug-in charging functionality. However, I have subsequently been informed that a replacement battery may not actually be available for my vehicle until approximately XXX, and I have been told that even that estimated timeframe is not guaranteed. I purchased this vehicle used at approximately 37,000 miles and it currently has only approximately 43,705 miles. I have therefore driven it only approximately 6,705…”

“The backup camera is malfunctioning. I brought in the car to the McGovern ford dealership for repair, but they stated the remedy was not yet available. It’s been over a year with a distorted image displayed on the screen, and it causes a huge distraction/confusion while reversing. It occasionally goes black, causing a dangerous situation while reversing in public areas. It began displaying a “repair needed, contact ford dealership” notification only after the camera had been distorted. This puts pedestrians/other vehicles at risk because it inaccurately displays where they are/ how close in proximity they are to my reversing vehicle. I have to turn my head to check my surroundings, but the distorted image displayed on the screen distracts/confuses the driver. It has been confirmed by the ford dealership.”

“1. System / Component Failed: The rearview camera system displays a blank, distorted, or black screen while the vehicle is in reverse, completely eliminating rearward visibility. 2. Safety Risk: The loss of backup camera functionality directly impairs critical rearward visibility while reversing, significantly increasing the risk of a backover crash, striking pedestrians, or colliding with obstacles. 3. Manufacturer & Dealer Confirmation: This vehicle is affected by Ford Safety Recall Campaign 25SA9 (NHTSA Campaign 25V695). Local Ford dealership service departments and Ford Corporate have been contacted, and both confirm that no remedy or repair parts are available to perform the recall service. 4. Failure Details & Unreasonable Recall Delay: The safety defect is active and reproducible every time the vehicle is placed in reverse. Although this recall was issued nearly one full year ago (October 2025), the manufacturer has failed to supply replacement parts or provide a timely remedy under federal recall standards. The safety feature remains entirely inoperative without a resolution date or estimate provided by the manufacturer.”

“I am fully aware that my vehicle has a recall for the backup camera. Manufacturer recall number 25SA9, NHTSA recall number 25v695. That was back on XXX. Almost a year ago. It would be super if I could use my backup camera. I really appreciate that feature in the store parking lot, backing out of my driveway on a busy road, and picking up and dropping off my child from school as there are kids and vehicles everywhere are a few examples. Yes, I look over my shoulder regardless, but that camera does help a lot especially around the little kids. I have had a few close calls because someone was directly behind me and I didn't see them. Had my backup camera been working like it should have that wouldn't happen. How has it been almost a year and they still don't have parts? I have already had a few other recalls on my car to deal with as it is, but this one is particularly frustrating. How much time is a manufacturer typically given to fix a problem like this? How long do I need to wait for a feature that I paid for to work? I am a little frustrated, I know it is not your fault at all. I am just looking for some kind of an answer here. Thank you, [XXX]”

“I am submitting this complaint regarding an unrepaired safety recall on my 2016 Ford Fusion, Ford Recall 25SA9 / NHTSA Recall 25V695, involving the rear-view camera. The recall concerns a condition where the rear-view camera may display a blank or distorted image when the vehicle is placed in reverse. This can reduce the driver's ability to see what is behind the vehicle and increase the risk of a crash. The recall was issued in October 2025. I have been waiting for the recall remedy to become available, but Ford and the dealership have been unable to complete the repair because the necessary parts are not available. As of August 11, 2026, my vehicle's NHTSA recall status still states: "Recall Incomplete, remedy not yet available." This means that approximately 10 months after the recall was issued, I still do not have access to the recall repair for a known safety defect. I understand that parts shortages can occur; however, I am concerned that such a significant amount of time has passed without Ford providing a remedy. The recall information indicates that the remedy was expected to become available, yet my vehicle remains unrepaired. I am requesting that…”