Problems · by component

2021 Ford Mustang Mach-E power train problems

53 owner complaints to NHTSA about the 2021 Ford Mustang Mach-E cite power train, 15% of all 353 complaints for this model year.

Complaints
53
15% of all complaints
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
2
Reported by owners
01 —Owner reports

What owners say about the power train

Verbatim from NHTSA complaints, newest first
“2021 model mustang Mache got a new High Voltage Battery Warning on the dashboard and asked to stop the vehicle. My car is Premium trim standard range, but other trims and extended range battery models were recalled for this exact issue earlier, but the premium trim standard range car was not included in recalls. I have read online forums that many people who own standard range cars are seeing this warning suddenly now. Please work with Ford to include standard range cars from 2021 mustang Mache EV to recall for this repair, i think it is also called HVBJB error. I don't have the exact recall number issued for extended range cars earlier for this same error.”
Owner complaint to NHTSAFiled Oct 11, 2026Power train, Electrical systemODI 11770375
“While accelerating on a highway on-ramp, the vehicle displayed Powertrain Malfunction/Reduced Power, a High-Voltage Battery Warning. Power was reduced while merging into traffic. The same warnings appeared at about 90,000 miles and cleared on their own. This is a Standard Range RWD Mach-E, which was excluded from the high-voltage battery junction box recall. The vehicle was towed to AutoNation Ford Katy and diagnosed with HVBJB failure. Loss of propulsion at highway speeds is a safety hazard. I am requesting that NHTSA investigate whether Standard Range vehicles should be included in the recall.”
Owner complaint to NHTSAFiled Sep 28, 2026Power train, Electrical system, Fuel/propulsion systemODI 11767349
“I own a 2021 Ford Mustang Mach-E Standard Range RWD. My vehicle has experienced a high-voltage powertrain malfunction involving the high-voltage battery system/HV Battery Junction Box (HVBJB). The vehicle is currently at a Ford dealership for diagnosis and repair. What concerns me is that the same high-voltage/powertrain warning appeared on my vehicle previously, before the vehicle reached 100,000 miles. The warning appeared in my FordPass history, then went away. The vehicle later developed the same type of warning again, and the problem has now resulted in a current high-voltage powertrain malfunction. My vehicle is not included in the existing HVBJB recall (23S56) based on its VIN/build configuration. I believe this may indicate that vehicles outside the current recall population can experience the same HVBJB/high-voltage failure. I contacted Ford about the issue and requested Goodwill Assistance. Ford denied the request. I am asking NHTSA to review whether the existing recall population adequately covers 2021 Mustang Mach-E vehicles experiencing this failure and whether vehicles outside the current recall population may have the same safety defect. The fact…”
Owner complaint to NHTSAFiled Sep 28, 2026Power train, Electrical systemODI 11767486
“My 2021 Ford Mustang Mach-E suffered a total loss of motive power on the road, throwing code P0D10:00:AF for a stuck-open high-voltage contactor. This is the exact failure mode of Safety Recall 23S56. Ford is refusing to cover the repair because my VIN was omitted from the database and the vehicle is at 108,017 miles, treating a hazardous powertrain defect as an out-of-warranty consumer expense. I have an active case number with Ford.”
Owner complaint to NHTSAFiled Aug 18, 2026Power trainODI 11757768
“While driving my 2021 Ford Mustang Mach-E, the front electric drive unit failed suddenly with no warning signs, warning lights, unusual noises, or any prior indication of a problem. During the failure, multiple fault messages appeared on the instrument cluster, including warnings that disabled adaptive cruise control and indicated the all-wheel-drive system was no longer functioning. The vehicle began to vibrate severely, feeling as though it was driving over rumble strips. As I slowed down, the front of the vehicle became extremely clunky and exhibited abnormal drivetrain behavior. Shortly afterward, the vehicle became undrivable and could no longer be operated under its own power. It had to be towed to a Ford dealership, where I was informed that the front electric drive assembly had failed and required replacement. This is the second time this exact component has failed on the same vehicle. The first front electric drive assembly failed at approximately 33,000 miles and was replaced under warranty. The second failure occurred at approximately 102,000 miles with no warning. I believe this repeated and sudden failure of a critical drivetrain component presents…”
Owner complaint to NHTSAFiled Jul 17, 2026Power train, EngineODI 11751214
“While driving my 2021 Ford Mustang Mach-E, the front electric drive unit failed suddenly with no warning signs, warning lights, unusual noises, or any prior indication of a problem. During the failure, multiple fault messages appeared on the instrument cluster, including warnings that disabled adaptive cruise control and indicated the all-wheel-drive system was no longer functioning. The vehicle began to vibrate severely, feeling as though it was driving over rumble strips. As I slowed down, the front of the vehicle became extremely clunky and exhibited abnormal drivetrain behavior. Shortly afterward, the vehicle became undrivable and could no longer be operated under its own power. It had to be towed to a Ford dealership, where I was informed that the front electric drive assembly had failed and required replacement. This is the second time this exact component has failed on the same vehicle. The first front electric drive assembly failed at approximately 33,000 miles and was replaced under warranty. The second failure occurred at approximately 102,000 miles with no warning. I believe this repeated and sudden failure of a critical drivetrain component presents…”
Owner complaint to NHTSAFiled Jul 17, 2026Power train, EngineODI 11751215

Showing 6 of 53 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 6, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.