2000 Ford Taurus suspension problems

“TL* THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V332000 (SUSPENSION), BUT THE CONTACT WAS NOT NOTIFIED. AFTER AN OIL CHANGE, THE DEALER DIAGNOSED THAT THE STRUTS WERE BENT WITH EXTENSIVE CORROSION ON THE SPRING COILS AND STRUTS. THE DEALER FAILED TO INDICATE IF THEY WOULD PROVIDE THE RECALL REPAIR FOR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.”

“TL* THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THAT THE REAR AXLE WAS COMPLETELY RUSTED AND THE SUBFRAME THAT HELD THE TWO REAR TIRES WAS ALSO RUSTED AND FRACTURED. AS A RESULT, THE CONTACT HAD TO CHANGE THE REAR TIRES MORE FREQUENTLY. THE CHECK ENGINE AND ABS LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 300,000.”

“I WAS DRIVING MY 2000 FORD TAURUS DOWN THE HIGHWAY AT 70 MPH WITH MY WIFE AND SMALL CHILD, ON OUR WAY TO CHURCH, WHEN THE PASSENGER SIDE SPRING BROKE AND NEARLY PULLED OUR CAR INTO A GUARD RAIL AND OFF A BRIDGE. THIS HAPPENED SOMETIME IN 2004 AND I CAN STILL REMEMBER THE EXACT LOCATION ON HWY 59. IT'S A DAY I DOUBT I EVER FORGET. I REMEMBER THE MECHANIC TELLING ME A FRONT SPRING SHOULD NEVER FAIL. HE SAID THERE WERE NO CURRENT RECALLS, SO I WAS STUCK WITH THE BILL. I REMEMBER BEING FURIOUS WITH FORD NOT ONLY BECAUSE MY FAMILY NEARLY DIED, BUT BECAUSE THEY WOULDN'T OWN UP TO SOMETHING THAT SHOULD NEVER HAPPEN. HERE IT IS NEARLY 12 YEARS LATER, AND I FOUND AN INVOICE FROM 2008 FOR NEW STRUTS AND SWAY BARS THAT COST ME NEARLY $1,000. I CAN'T HELP BUT THINK THAT BILL WAS SOMEHOW RELATED TO WHAT HAPPENED WHEN MY SPRING BROKE IN 2004, BUT MAYBE NOT. BASED ON THE NUMBER OF COMPLAINTS, I FEEL IT IS TIME FOR THE RECALL TO BE EXPANDED TO INCLUDE OTHER FORD OWNERS, ESPECIALLY SINCE WE ARE ALL DEALING WITH THE SAME EXACT ISSUE. I HAVE SUBMITTED A COMPLAINT TO FORD 1-800-392-3673 AND I BELIEVE MY NEXT STEP WITH BE THE FTC 1-877-382-4357. THIS IS AN OBVIOUS WRONG THAT NEEDS TO BE MADE RIGHT.”

“FRONT END UNACCEPTABLE! THEN DEFROSTER DIDN'T WORK IN WINTER AND I HAD TO USE MY SHIRT SLEEVE TO KEEP RUBBING THE WINDSHIELD. I TOLD AC COLLINS FORD DEALERSHIP THAT SOMETHING WAS WRONG WITH THE COIL SPRINGS AND BRAKES WHEN I BOUGHT IT. I ALSO TOLD THEM THAT THE AC WAS LEAKING IN CAR. I TOLD THEM THAT THE STEERING WHEEL WOULD SHAKE WHEN I WAS BRAKING. I CAN SEND OVER THE EMAILS IF YOU LIKE. AC COLLINS SOLD ME THIS CAR WITH SERIOUS SUSPENSION PROBLEMS. YOU MAY HAVE ALL RECORDS OF PROOF. FRONT SUSPENSION COIL SPRING FRACTURE DEFECT INVESTIGATION FOR THE 2000 TAURUS INVESTIGATION: #PE04044 OPENED: MAY 24 2004. STATUS: RECALL VEHICLE COMPONENT: SUSPENSION:FRONT:SPRINGS:COIL SPRINGS*”

“DRIVERS SIDE FRONT COIL SPRING BROKE AND RUPTURED THE TIRE. I BOUGHT THE CAR IN CALIFORNIA AND MOVED TO NEW ENGLAND 10 YEARS AGO, SO IT HAS BEEN SUBJECTED TO ROAD SALT. I CALLED FORD. THE REPRESENTATIVE INFORMED ME THAT THERE WAS NO RECALL ON THIS VEHICLE. I READ THAT THERE HAD BEEN A RECALL ON THE 1999-2000 FORD TAURUS FOR THIS PRECISE PROBLEM. IT IS VERY POSSIBLE I MAY HAVE THE SAME PROBLEM WITH THE OTHER COIL SPRINGS WHILE DRIVING AND NOT AS IN THIS OCCASION WHILE THE CAR WAS PARKED IN MY DRIVEWAY. MA 10/8 ....UPDATED 11/13/15 *BF *CN”

“TL* THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THAT WHILE REVERSING, THE FRONT DRIVER'S SIDE TIRE BLEW. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE COIL SPRING FRACTURED. AS A RESULT, THE INDEPENDENT MECHANIC REPLACED THE COIL SPRING AND TIRE. THE CONTACT ALSO STATED THAT ON A DIFFERENT OCCASION, THE FRONT PASSENGERS COIL SPRING AND TIRE HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THEAPPROXIMATE FAILURE MILEAGE WAS 100,000.”