Problems · by component

2002 Ford Taurus air bags problems

51 owner complaints to NHTSA about the 2002 Ford Taurus cite air bags, 3% of all 1,469 complaints for this model year.

Complaints
51
3% of all complaints
Crashes
43
Reported by owners
Fires
1
Reported by owners
Injuries
31
Reported by owners
01 —Owner reports

What owners say about the air bags

Verbatim from NHTSA complaints, newest first
“TAKATA RECALL: I BOUGHT A CAR FROM A MAN LESS THAN 5 MONTHS AGO AND I SLOWLY STARTED TO NOTICE SOME THINGS. I STARTED OUT WITH 3 WINDOWS WORKING INSTEAD OF FOUR WHICH I WAS NOT TOLD. MY DRIVER SIDE WINDOW DOESN'T EVEN WORK AND IT STOPPED ABOUT A MOTH AGO. A WEEK BEFORE THAT MY AIRBAG LIGHT COMES ON, MY BROTHER WAS ACTUALLLY THE ONE DRIVING WHEN THAT HAPPENED. ALSO, I FOUND OUT THAT I HAD THE WRONG BATTERY IN THE CAR SO I DON'T KNOW WHAT OTHER DAMAGE THAT HAS DONE. PLEASE CONTACT ME FOR MORE INFORMATION.”
Owner complaint to NHTSAFiled Feb 1, 2019Electrical system, Exterior lighting, Air bagsODI 11173440
“TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 15 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE DRIVER SIDE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.”
Owner complaint to NHTSAFiled Nov 3, 2014Air bagsCrash reportedODI 10652036
“I AM BEING TOLD THIS THIRD PARTY AS I WAS UNABLE TO SEE THE ACCIDENT SCENE AND HAVE NOT SEEN A POLICE REPORT. MY 19-YR OLD DAUGHTER WAS EXITING A MAIN ROAD SLOWING TO A STOP. SHE WAS DOING APPROXIMATELY 2-3 MPH WHEN SHE WAS STRUCK FROM BEHIND BY ANOTHER VEHICLE TRAVELING AT A HIGH RATE OF SPEED. THE IMPACT KNOCKED HER VEHICLE INTO THE VEHICLE IN FRONT OF HER KNOCKING THAT VEHICLE INTO THE VEHICLE IN FRONT OF IT. MY DAUGHTER'S AIRBAGS DID NOT DEPLOY. SHE RECEIVED WHIPLASH FROM THE INCIDENT AS SHE WAS FORCED BACKWARD AND FRONTWARD. SHE ALSO HIT HER HEAD ON THE STEERING WHEEL. HER SIGNIFICANT OTHER HIT HIS KNEE ON THE PASSENGER SIDE DASH. BOTH WERE WEARING THEIR SEATBELTS AT THE TIME. HER VEHICLE (TITLED IN MY NAME AND PURCHASED BY ME) SUSTAINED MAJOR DISABLING DAMAGE RESULTING IN A TOTAL LOSS. *TR”
Owner complaint to NHTSAFiled Oct 27, 2014Exterior lighting, Air bags, StructureCrash reportedODI 10650234
“TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE EXITING A RESIDENTIAL DRIVEWAY AT APPROXIMATELY 15 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE HEAD AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NEITHER INSPECTED NOR DIAGNOSED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127000.”
Owner complaint to NHTSAFiled Apr 8, 2014Air bagsCrash reportedODI 10578196
“CAR WAS NOT MOVING, WAITING FOR A TRAFFIC LIGHT TO TURN LEFT IN A LONG LINE OF CARS WHEN SIDE AIRBAGS UNEXPECTEDLY DEPLOYED FOLLOWED BY THE THE FRONT DRIVER-SIDE AIR BAG. LUCKILY I WAS NOT INJURED, THOUGH DISORIENTED, DEAF AND BLIND FOR A MINUTE OR SO FROM THE EXPLOSIONS AND SMOKE IN THE CAR THE YELLOW AIR BAG SENSOR WARNING LIGHT WAS TURNING ON AND OFF FOR A YEAR SO I AM GUILTY OF POOR MAINTENANCE , BUT TALKING TO MY FRIENDS I FOUND OUT THAT IT IS NOT THAT UNCOMMON AND I THINK THAT SOMETHING NEEDS TO BE DONE SINCE NEXT TIME THIS EXPLOSION CAN HAPPEN TO SOMEBODY ELSE WHILE DRIVING ON A HIGHWAY. *TR”
Owner complaint to NHTSAFiled Feb 23, 2013Air bagsODI 10499761
“AT 6:30 A.M. ON 4/4/2012 I WAS DRIVING HOME FROM WORK WHEN I FELL ASLEEP ,CROSSED THE CENTER LINE, HIT A SEMI HEAD ON & MY DRIVER SIDE AIRBAG DIDN'T DEPLOY. THE 2002 FORD TAURUS WAS A VEHICLE I PURCHASED NEW. THE PASSENGER SIDE WITH NO ONE IN THAT SEAT DID DEPLOY. *TR”
Owner complaint to NHTSAFiled Oct 24, 2012Air bags, EquipmentCrash reportedODI 10482068

Showing 6 of 51 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.