371 owner complaints to NHTSA about the 1998 Ford Windstar cite suspension, 16% of all 2,283 complaints for this model year. NHTSA also lists 5 recalls on this component.
“The contact owns a 1998 Ford Windstar. The contact stated while driving at various speeds, the vehicle was shuddering significantly. The vehicle was taken to a Tire Store, where it was diagnosed that the rear axle was corroded and had fractured from the upper side to the lower side. The mechanic related the failure to NHTSA Campaign Number: 10V385000 (Suspension). The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.”
“TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A HISSING SOUND COMING FROM THE VEHICLE, BUT COULD NOT IDENTIFY WHERE THE SOUND ORIGINATED. THE CONTACT ALSO BEGAN TO SMELL A BURNING RUBBER ODOR. THE CONTACT PULLED INTO A NEARBY DRIVEWAY AND PLACED THE VEHICLE IN PARK. THE CONTACT WAS UNABLE TO IDENTIFY ANY FAILURES WITH THE VEHICLE. THE CONTACT CALLED A CERTIFIED MECHANIC; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURES WERE SIMILAR TO NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.”
“MY FRONT CRADLE AT STEERING AREA HAS COMPLETELY RUSTED INTO FROM AC LEAK AND ROAD SALT VAN WAS SOLD IN VERMONT NOW IS LOCATED IN VIRGINIA UNSAFE ALMOST UNDRIVABLE TO FORD DEALER FOR A REAR AXLE RECALL FOR AXLE BRACES PLEASE INVESTIGATE THIS”
“WHEN WE BOUGHT THE VEHICLE IT HAD 22 INCH CHROME WHEELS AND TIRES. IT ALSO WANDERED ALL OVER THE ROAD. WE BOUGHT NEW STOCK SIZED RIMS AND NEW STOCK SIZED TIRES. IT STILL WANDERS ALL OVER THE ROAD. WE HAD IT ALIGNED. IT STILL WANDERS ALL OVER THE ROAD. GOOGLE SHOWS MANY, MANY COMPLAINTS REGARDING THESE VEHICLES' SUSPENSION, BLAMING RUSTING REAR LOWER TRAILING ARMS AND IN ONE CASE A LEFT STABILIZER LINK BROKE. I HAVE NOT CRAWLED UNDER THE CAR AS IT IS MY SISTER'S AND SHE LIVES A WAYS AWAY, BUT SHE WANTS TO SELL IT AND IS WORRIED IF IT IS SOMETHING MAJOR SOMEONE MAY GET HURT. WE CAN BE DRIVING STRAIGHT DOWN THE ROAD FROM 25MPH TO 60MPH AND THE VEHICLE JUST SORT OF FEELS LIKE THE BACK END IS NOT IN LINE WITH THE FRONT OR SOMETHING AND IT JUST TRIES TO CHANGE LANES ON ITS OWN.”
“TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE DRIVING, THE STEERING WHEEL SHOOK AND THE VEHICLE PULLED TO THE LEFT AND RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT DRIVER SIDE SUBFRAME WAS RUSTED DUE TO CORROSION AND THE SUBFRAME NEEDED TO BE REPLACED. THE CONTACT CALLED JOHN KENNEDY FORD- POTTSTOWN AT (800) 790-8132 (LOCATED AT 3189 W RIDGE PIKE, POTTSTOWN, PA 19464) WHERE THE DEALER REFERENCED NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION), BUT NOT FOR THE SUBFRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 100,197.”
“LOUD CRACKIN AND POPPING FROM SWAY BAR ATTACHED FO RUSTED OUT CRADLE DRIVERS SIDE REAR CRADLE THAT HAS RUSTED OUT AND BROKEN AND HAS DROPPED DOWN 1/2 INCH AND ALSO RUSTED REAR AXLE JUST TAGGED AND REGISTERED IT IN VA THEN NOTICED ALL THE RUST TO SUBFRAME AND REAR AXLE VAN HAS MANUFACTURED IN CANADA ON DOOR AND A VERMONT CAR DEALER EMBLEM ON BACK DANGEROUS VEHICLE AM ICOVERED BY RECALLS ON THIS SAFTY HAZARDS”
Showing 6 of 371 reports. Read every report on NHTSA.gov.
Ford Motor Company (Ford) is recalling certain model year 1998-2003 Windstar vehicles manufactured September 2, 1997, to July 3, 2003. The affected vehicles were previously remedied to safeguard against the rear axle cracking from corrosion, however, the remedy brackets may have been misinstalled. The incorrect bracket installations may limit the effectiveness of the service repair for NHTSA recalls 10V-385, 12V-193, and 12V-195.
FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, REGISTERED IN PUERTO RICO. DUE TO INCREASED STRESSES CAUSED BY HIGH CYCLES OF TORSIONAL LOADING, SPECIFIC TO THIS MARKET, THE REAR AXLE CAN CRACK.
FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997 THROUGH FEBRUARY 28, 2003 AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. AFTER MANY YEARS OF VEHICLE SERVICE IN THESE AREAS, CORROSION CAN WEAKEN THE REAR AXLE, MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH IF UNDETECTED CAN PROPAGATE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 1995-1998 FORD WINDSTAR MINIVANS. THE FRONT COIL SPRINGS COULD POTENTIALLY FRACTURE DUE TO CORROSION. NOTE: THE 1997-1998 WINDSTAR MINI VANS ARE ALSO COVERED BY NHTSA SAFETY RECALL 01V-199/FORD RECALL 01S19. THE MINI VANS COVERED BY THE SAFETY RECALL WERE ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN, AND IN THE DISTRICT OF COLUMBIA.
ON CERTAIN MINIVANS ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN, AND IN THE DISTRICT OF COLUMBIA. THE FRONT COIL SPRINGS COULD FRACTURE AS A RESULT OF CORROSION. DEPENDING ON THE LOCATION OF THE FRACTURE, A BROKEN SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.