Problems · by component

2017 GMC Acadia Limited service brakes problems

29 owner complaints to NHTSA about the 2017 GMC Acadia Limited cite service brakes, 5% of all 636 complaints for this model year.

Complaints
29
5% of all complaints
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the service brakes

Verbatim from NHTSA complaints, newest first
“I put the car in park and the push button start would not let me turn off my car. I sat in the parking lot almost 30 min, putting my car in park, then drive, then park for my car to recognize its actually in park to turn off. I started getting this error on the start and stop at lights... it never turned off during the start and stop but fearing my life or my families life.... I took it to my local GMC dealership and the manager from the Service department said this is a common issue with this model, he has repaired HUNDREDS of them. His words. This is a safety issue.... I am shocked this has not been recalled. The lack of urgency to get this fixed is very concerning. It costs my $708.92 to fix this issue. I 100% think i am owed this money due to something that should 100% be recalled. I found an open class action lawsuit that was confirmed by the dealership to be the exact same issue I had. https://topclassactions.com/lawsuit-settlements/consumer-products/auto-news/gmc-class-action-alleges-acadia-shift-to-park-defect/”
Owner complaint to NHTSAFiled Feb 27, 2023Electrical system, Service brakesODI 11509369
“4-11-22 Wife and I drove from our house to the corner intersection. She put the breaks on and the pedal went to the floor and the car drifted into the intersection, across the street to a parkin lot and then we costed back to our house and had it towed to the local GMC Dealership. Asked for meeting with District Service Manager as I had paid to have vehicle fixed for my use. 5-3 and 4-22 Customer Service in MI agreed that it was a safety issue but out of warranty for brakes. Ok for brakes to go due to wear. 5-16-22 Gave District Service manager (PIE 0458 dated 3-22-18) which reads: "Brake pedal goes to floor with no external sign of a leak" GM KNEW. District Manager helped financially. If we had been in a car crash and died it would have been labeled we ran a stop sigh not that GM willingly put a possible death trap into the publics hands. Sending this because others may have been misdiagnosed concerning a crash. A PIE was issued but no Bulletin was issued”
Owner complaint to NHTSAFiled Feb 7, 2023Service brakesODI 11506104
“my car parking brakes will automatically come on while I am driving/ at a light or waiting to turn. I always push the brake pedal all the way down to decompress it and it is still hard to get going. This has put me in very dangerous situations causing my suv to lose power and often times if I am in the middle of a turn it locks up and make it hard to turn. I have took my car to the dealership twice and they have looked at my car and seems to not found a problem”
Owner complaint to NHTSAFiled Aug 26, 2022Service brakesODI 11481325
“I don’t know what is going on with it. I have had it in and out of the shop. My car will randomly throw the parking break on and completely lock my car up. There is no reason why it should be on. The dealership thought it could be the systems needing a update but that didn’t fix it. It’s a real big safety issue and needs to be looked into. It just did it to me crossing over rail road tracks and I couldn’t go anywhere until it decided to unlock.”
Owner complaint to NHTSAFiled Feb 21, 2022Electrical system, Service brakesODI 11453308
“TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED AT A CERTAIN RAILROAD TRACK CROSSING WHEN THE RAILROAD CROSSING STOP SIGNAL WAS ACTIVATED. ONCE THE TRAIN HAD PASSED, THE VEHICLE AUTOMATICALLY APPLIED THE BRAKES INTERMITTENTLY WHILE ATTEMPTING TO DRIVE ACROSS THE TRAIN TRACKS. THE FAILURE HAD OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO OPEEQUON MOTORS LOCATED AT 838 E. MOLER AVE, MARTINSBURG, WV 25404 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.”
Owner complaint to NHTSAFiled Apr 29, 2021Service brakes, Forward collision avoidanceODI 11414423
“THIS OCCURRED WHILE PULLING INTO A PARKING SPACE IN THE AFTERNOON ON MARCH 12, 2021 AT APPROXIMATELY 2:30PM.... UPON DEPRESSING THE BRAKE PEDAL THE PEDAL WENT ALL THE WAY DOWN AND THE CAR LURCHED CRASHING INTO A LIGHT POLE. FORTUNATELY THE LIGHT POLE PREVENTED ME FROM HITTING ANOTHER CAR IN THE PARKING LOT. MY AIRBAG DEPLOYED SLAMMING INTO MY CHEST AND I MANAGED TO PUT THE VEHICLE IN PARK. THERE WAS EXTENSIVE DAMAGE TO MY GMC ACADIA AND AAA AND MY INSURANCE WERE CALLED AND THE CAR WAS TOWED TO A COLLISION SHOP AS INSTRUCTED BY MY INSURANCE. I AM PRESENTLY AWAITING CALLS FROM MY INSURANCE AND THE ADJUSTER. THIS IS SATURDAY AND NOTHING HAS HAPPENED YET. I'M VERY DISAPPOINTED IN THE MANNER THAT THE VEHICLE PERFORMED AND I'M STILL HAVING CHEST PAINS WHERE THE AIRBAG HIT ME.”
Owner complaint to NHTSAFiled Mar 13, 2021Service brakesODI 11402776

Showing 6 of 29 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 12, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.