2011 GMC Acadia exterior lighting problems

“Hi, I think the 2011 Acadia Denali should be in the recall along with the Terrain. The reason being that I always get flashed at night and every night as though I have the high lights on which I don’t. That’s every night. Please check into this. With all this road rage going on I worry I might come across one angry person or cause someone to wreck. Please I’m worried. Thank you.”

“TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE HEADLIGHTS WERE MELTED AND INOPERABLE. THE VEHICLE WAS TAKEN TO STARLING CHEVROLET BUICK GMC (1001 E IRLO BRONSON MEMORIAL HWY, ST CLOUD, FL 34769) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLIGHT HOUSINGS NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE HEADLIGHTS WERE PREVIOUSLY REPAIRED UNDER WARRANTY. THE CONTACT STATED THAT HE WAS INFORMED ON THE FIRST VISIT THAT A BRACKET NEEDED TO BE INSTALLED TO PREVENT FUTURE DAMAGES TO THE HEADLIGHTS. THE BRACKET WAS INSTALLED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,572.”

“IN MY 2011 GMC ACADIA SLT1 THE HEADLIGHTS SPECIFICALLY THE LOW BEAMS ARE VERY DIM REGARDLESS OF THE BULB BECAUSE I HAVE TRIED ALL FROM THE LOWEST PRICED TO THE MOST EXPENSIVE. WHILE USING THE HIGH BEAMS THERE APPEARS TO BE A SHADOW IN THE SHAPE OF MICKEY MOUSE'S HEAD IN THE CENTRAL AREA OF VISION. *TR”

“I HAVE A 2011 ACADIA DENALI WITH FACTORY XENON HID LIGHTS. BOTH DAYTIME RUNNING LIGHT HOUSINGS AND CONNECTORS HAVE MELTED. THE PASSENGER SIDE BULB HAS MELTED ITSELF TO THE SOCKET ITSELF. THE HOUSING HAS MELTED AND CRACKED. BOTH ARE NO LONGER REFLECTIVE OR FUNCTIONAL AS DAYTIME RUNNING LIGHTS. THIS IS OBVIOUSLY A ISSUE FOR ALL ACADIAS. A FIRE IS INEVITABLE.”

“2011 ACADIA DENALI, HAS HID HEADLIGHTS FOR NIGHT TIME DRIVING, AND TRADITIONAL INCANDESCENT LIGHTS FOR DAYTIME RUNNING LIGHTS (DRL). I NOTICED THE DRIVER'S SIDE DRL BULB WAS BURNED OUT APPROXIMATELY A WEEK AGO (SO ~5/12/2019), WHEN I WHEN TO REMOVE IT TO SEE WHAT SIZE BULB WAS NEEDED PART OF THE PROJECTOR HOUSING BROKE OFF WITH THE BULB. I THEN NOTICED THAT THE BULB SOCKET WAS PARTIALLY MELTED, AND THE DUST SEAL AROUND THE BULB IS ALSO PARTIALLY MELTED (BROWN AND STARTING TO MELT). I ALSO LOOKED AT THE PASSENGERS SIDE AND, WITHOUT REMOVING THE BULB, YOU CAN SEE THAT THE PROJECTOR HOUSING ON THAT SIDE IS ALSO STARTING TO BUBBLE/MELT. THE DRIVERS SIDE BULB IS MELTED ENOUGH THAT I CANNOT REMOVE THE ENTIRE BULB FROM THE SOCKET, ONLY THE GLASS WANTS TO PULL FREE. I FEEL LUCKY IT DIDN'T START A FIRE.”

“I HAVE A 2011 GMC ACADIA SLT. MY CAR IS EQUIPPED XENON HIGH INTENSITY DISCHARGE (HID TVD) LOW BEAMS LAMPS. BOTH PASSENGER AND DRIVERS SIDE LOW BEAM LIGHT SOCKETS HAVE MELTED INSIDE EACH HEAD LIGHT ASSEMBLY. THE LOW BEAM LAMP CONNECTORS AND PORTIONS OF EACH WIRING HARNESS HAVE MELTED FROM THE INTENSE HEAT OF THE HID LAMP. I CONTACTED GMC CUSTOMER ASSISTANCE CENTER TO SEE IF A RECALL HAS BEEN INITIATED. NO RECALL. I WAS GIVEN A CASE NUMBER AND THE CONTACT INFORMATION FOR MY LOCAL CUSTOMER EXPERIENCE MANAGER. I WAS ENCOURAGED TO SCHEDULE AN APPOINTMENT AT THE DEALERSHIP SO MY LIGHT ISSUE COULD BE LOOKED INTO BY A GMC MAINTENANCE TEAM. I WAS ENCOURAGED TO RESOLVE MY LIGHTING ISSUE WITH MY CUSTOMER EXPERIENCE MANAGER.”