Problems · by component

2012 GMC Acadia structure problems

44 owner complaints to NHTSA about the 2012 GMC Acadia cite structure, 15% of all 302 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
44
15% of all complaints
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
11
Reported by owners
01 —Owner reports

What owners say about the structure

Verbatim from NHTSA complaints, newest first
“The contact owns a 2012 GMC Acadia. The contact stated that while the vehicle was parked, after pressing the liftgate button the liftgate raised and crashed down independently after several seconds. No warning lights were illuminated. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The vehicle remained at the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 189,352.”
Owner complaint to NHTSAFiled Aug 4, 2026StructureODI 11754818
“The contact owns a 2012 GMC Acadia. The contact stated that while reversing, the liftgate unexpectedly opened, even though the liftgate was properly closed. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.”
Owner complaint to NHTSAFiled Apr 23, 2026StructureODI 11733369
“The contact owns a 2012 GMC Acadia. The contact stated that while the vehicle was parked, the liftgate independently unlatched and fell midway down, and then independently closed and latched. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 187,000.”
Owner complaint to NHTSAFiled Oct 14, 2025StructureODI 11693365
“The back seat driver's side door shut with such impact as to amputate the finger from an adult. Vehicle was parked on incline when front driver's side door shut, the back door also shut. There were no safety features to protect fingers from the hinge side of back door. The force of the door slamming and lack of any space between the hinge side of the door and its frame caused my middle finger from the top knuckle up to be cut off completely thus amputated from hand.”
Owner complaint to NHTSAFiled Jul 25, 2025StructureODI 11676183
“The contact owns a 2012 GMC Acadia. The contact stated while driving 60 MPH, the liftgate lamp detached from the vehicle. No warning lights were illuminated. After a visual inspection, the contact observed that the adhesive had severely deteriorated. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 175,000. The VIN was unavailable.”
Owner complaint to NHTSAFiled Feb 2, 2024Visibility, StructureODI 11569486
“The contact owns a 2012 GMC Acadia. The contact stated the rear hatch door would close independently. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 114,000.”
Owner complaint to NHTSAFiled Apr 13, 2022StructureODI 11460646

Showing 6 of 44 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 30, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Structure: hatchback

Free remedy

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

StructureReported Jun 30, 2015NHTSA 15V415000
Data from NHTSA Recalls API · synced Oct 30, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.