2015 GMC Acadia air bags problems

“I have pictures the seat, the airbag in the seat.The driver's seatIt didn't come through the seat, but it deployed or ruptured.But it didn't bust through the seat.It's like a big bubble. I was just driving and I heard a pop but it didn't come through the seat. It left the lump in the seat. I still think it's dangerous, cuz. It's busted.”

“The contact owns a 2015 GM GMC Acadia. While the contact's wife was driving at an undisclosed speed, there was a loud sound coming from the vehicle. The contact stated that the service air bag warning light illuminated. The contact's wife stated that a hard piece of plastic had detached out of the dashboard above the radio. The contact stated the failure had occurred twice within minutes. Additionally, the air bag deployed and left a hole in the dashboard. The contact's wife was struck on the head by the plastic piece. The contact's wife did not receive medical attention. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated the GMC database confirmed that the vehicle was repaired under NHTSA Campaign Number: 23V334000 (Air Bags); September 2024, prior to the contact purchasing the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 139,884.”

“The contact owns a 2015 GMC Acadia The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”

“I have been trying to get this recall done for 1 year. I have placed 3 calls over this time and they say the part is on back order. This is dangerous as it is a recall on the driver airbag. A year is too long to wait. Please advise on what can be done. Dealership: GMC Thompson Raleigh, NC”

“This vehicle has a recall dated back to May of 2023. I have been trying to get the airbag for this recall replaced since then from the GMC dealership we purchased the vehicle from to no avail. I have been on the wait/call list since the recall date and still haven’t heard that my part is ready to be replaced. The airbags on our GMC Sierra were replaced so I do not understand why the long wait on the Acadia. I worry that if we do get into an accident, we will be badly hurt or killed if the airbags go off. The time frame to get this remedied is unacceptable.”

“no incident yet but i have contacted gm several times to come to my home and complete the repair as there website states they will , parts are available but they refused to come out and fix this faulty airbag i . cannot get to dealer myself because of health issues. just letting you know in case my airbag explodes and im not here to tell.”