2017 GMC Acadia power train problems

“The contact owns a 2017 GMC Acadia. The contact stated that the vehicle failed to shift into gear after parking in the McDonald's drive thru. The vehicle was shifted into gear and resumed normal operations after an extended period. The vehicle was taken to the local dealer, and the contact was informed that the vehicle operated as designed, and no repairs were needed. The failed had occurred in 2022, and the gear shifter and the drive shaft were replaced. The failure mileage was approximately 48,000.”

“My Shift To Park senor come on often and wouldn't let me turn the vehicle off. I have taken to dealership for repair. Long wait and because parts are back ordered due to numerous vehicles having this same problem. This has left me stranded in my vehicle and not able to turn it off and leave the vehicle. I feel this is unsafe and should be handled on a recall. I am now without a vehicle for who knows how long?”

“The contact owns a 2017 GMC Acadia. The contact stated that while the vehicle was parked on an incline with the engine turned off, the contact's toddler was able to shift into drive(D), and the vehicle rolled backwards, hit a light pole and a basketball stand, causing damage to the front driver-side door. No police report was filed, and no injuries were reported. The contact was unable to shift back into park(P) and was forced to start the vehicle in neutral(N). The contact was then unable to shut off the vehicle as the gear shifter was no longer in park(P). Upon investigation, the contact learned that it was necessary to manually flip a switch underneath the gear console for the vehicle to register that it was in park(P). The contact initially took the vehicle to the independent mechanic but was referred to the manufacturer for assistance. The manufacturer was notified of the failure, and the contact submitted a claim with pictures and videos of the failure. The contact was then instructed to take the vehicle to a dealer for an inspection. The contact was later informed by the claim manager that the claim would be denied, and no further assistance was offered.…”

“The contact owns a 2017 GMC Acadia. The contact stated that after shifting into park (P), the vehicle failed to shut off because it failed to recognize that the gear shifter was in park (P). The "Shift To Park" warning message was displayed on the instrument panel. The contact jiggled the gear shifter button several times until the vehicle responded as intended and turned off. The contact stated that the failure occurred intermittently but became frequent. A dealer and the manufacturer were notified of the failure and informed the contact that there were no recalls on the vehicle, and a diagnostic estimate was provided. The vehicle was not repaired. The failure mileage was approximately 30,000.”

“Vehicle has experienced multiple electrical and mechanical failures at unusually low mileage. Purchased at 32,000 miles. At approximately 50,000 miles, the factory radio/infotainment system failed completely. Electrical systems were observed remaining active after the vehicle was powered off, suggesting an underlying electrical fault. At approximately 60,000 miles, the power steering rack and fuel pump both required full replacement and were confirmed and replaced by an authorized dealership. No warning lights appeared prior to these failures — components failed without any prior indication. At approximately 100,000 miles, the transmission began failing and exhibits the known torque converter shudder issue widely reported on this vehicle platform. The shudder was present prior to full transmission failure symptoms appearing. The pattern of premature failures across multiple unrelated systems — electrical, steering, fuel delivery, and transmission — suggests a broader manufacturing defect.”

“The contact owns a 2017 GMC Acadia. The contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally. No warning light was illuminated. The contact stated that the transmission and torque converter were previously replaced twice; however, the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 138,000.”