Problems · by component

2002 GMC Envoy visibility problems

56 owner complaints to NHTSA about the 2002 GMC Envoy cite visibility, 10% of all 570 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
56
10% of all complaints
Crashes
2
Reported by owners
Fires
1
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the visibility

Verbatim from NHTSA complaints, newest first
“I TOOK MY CAR TO JAY AUTO MALL IN COLUMBUS GA. AND WAS TOLD THEY WOULD NOT REPAIR THE FLAP ON THE WASHER FLAP THAT COVERS THE HOLE THAT DELIVERS THE WINDSHEILD WIPER FLUID TO CLEAN THE WINDSHEILD. I WAS TOLD THAT THEY WOULD HAVE TO BREAKDOWN THE COMPLETE DELIVERY SYSTEM OF THE WIPER FLUID TO FIX THE PROBLEM. THE DELIVERY SYSTEM WORKS FINE FOR THE PASSENGER SIDE. ALL I NEED IS A REPAIR OF THE WIPER FLAP ON THE DRIVERS SIDE. CAN YOU HELP ME?”
Owner complaint to NHTSAFiled Jan 18, 2012VisibilityODI 10444320
“I DON'T KNOW WHY THERE IS NO IN INVESTIGATION WHEN THERE'S ALOT OF THE SAME VEHICLE GOING THROUGH THE SAME PROBLEMS MY 2002 HAS 118 000 AND IT HAD ALLLLLLLLLLLLLLLLLLL OF THE PROBLEMS THAT EVERYBODY COMPLAINED AND EVEN MORE THAN WHAT'S ALREADY THERE WRITTEN ALL U WAITING FOR IS SOMETHING REALLY BAD TO HAPPEN THEN U RECALL WHEN IS TO LATE THE TRANSMISSION WAS REPAIRED COMPLETELY AND THERE AGAIN THE SAME PROBLEM IN LESS THAN 3 MONTHS 4WD HAS BEEN SENT TO FIX MORE THAN 6 TIME STILL DON'T KNOW WHAT'S THE PROBLEM, BREAKS SQUEAKS ALL THE TIME, EVERY TIME IT RAINS GOT TO STOP CANT SEE CAUSE OF THE WIPERS, THE SEAT BELT RIPPED ON THE REAR SIDE, THE CLUTCH STAYS STUCK ON WHILE DRIVING, HEATERS DON'T WORK ON NUMBER 5 IT WILL TURN OFF, IF I PUT THE HEATER TO HEAT ALL AROUND MY VEHICLE TURNS OFF, THE FRONT WHEELS ONE IS MORE APART FROM THE BUMPER THAN THE OTHER AND WHEN IT SNOWS WITH OUT THE 4WD U DON'T GO NOWHERE IT GETS STUCK EVERYWHERE OR SLIDES............. HOPE THERE'S HELP. *TR”
Owner complaint to NHTSAFiled Jan 8, 2012Electrical system, Visibility, Seat beltsFire reportedODI 10442870
“RECALLS THAT ARE SERIOUSLY AFFECTING THE CAR'S SAFETY THAT CANNOT BE REPAIRED BECAUSE THE SERVICE CALL HAS CLOSED, BUT WAS BOUGHT THAT WAY WITHOUT KNOWING. THE WIPER MOTOR WORKS WHEN IT WANTS ON THE DRIVER SIDE, PREVENTING CLEAR SAFE VISION DURING RAIN, THE 4 WHEEL DRIVE IS STUCK IN 4 WD, THE FRONT SUSPENSION POSSIBLY CRACKED, THE HEADLIGHT DOESN'T FACE STRAIGHT ON THE ROAD, THE AIR BAG ON THE PASSENGER SIDE HAS DEFECT THAT IF DEPLOYED CAN CAUSE BODILY INJURY TO THE PASSENGER, LICENSE PLATE ONLY WORKS WHEN ITS SLAMMED SHUT, AND HAVE ISSUE WITH THE ELECTRICAL UNDER THE DASH THAT APPARENTLY FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARDS NO. 101, "CONTROL LOCATION, IDENTIFICATION, AND ILLUMINATION" AND NO. 208, "OCCUPANT CRASH PROTECTION..BUT YET GM WONT REPAIR IT !!! ALL OF THESE ARE PRIOR RECALLS, BUT BECAUSE I WASN'T THE ORIGINAL OWNER AND DIDN'T TAKE THE CAR IN WHEN THEY WERE FIRST ANNOUNCED, GM REFUSES TO MAKE MY ENVOY SAFE FROM CAUSING ME OR MY KIDS HARM. BECAUSE THE FIRST OWNER DIDN'T DO IT, OR BECAUSE ITS TOO LATE. IF A YEAR MAKE AND MODEL OF A CAR HAS A RECALL, WHY DOES IT MATTER WHEN THE ISSUE SURFACES, ITS OBVIOUSLY A…”
Owner complaint to NHTSAFiled Dec 20, 2011Suspension, Power train, Electrical system, Visibility, Air bagsODI 10440627
“I HAVE A 2002 GMC ENVOY. THE SIDEVIEW MIRRORS ARE DO NOT STAY IN POSITION AND MOVE EVERY TIME THE VEHICLE IS STARTED. THIS IS EXTREMELY DANGEROUS AND I HAVE TRIED EVERYTHING TO GET IT FIXED. THE DEALER ACTUALLY TRIED TO TELL ME HE NEVER HEARD OF THE PROBLEM. I SEE THAT MANY OTHERS HAVE THE SAME AGGRAVATING PROBLEM. WHEN IS GMC GOING TO OWN UP AND FIX THIS? *TR”
Owner complaint to NHTSAFiled Oct 12, 2010VisibilityODI 10360177
“ON FEBRUARY 8, 2010, I PUT MY SUV IN MY GARAGE FOR THE NIGHT. WHEN I WENT TO GET IN IT THE NEXT MORNING TO GO TO WORK, THE DRIVER'S SIDE WINDOW WAS DOWN. I WENT TO TURN THE IGNITION KEY AND NOTHING WORKED ON THAT SIDE OF THE DOOR AND THE WINDOW WOULD NOT GO UP. THIS PANEL CONTROLS EVERYTHING, SEAT CONTROL, MOVEMENT AND HEATED SEAT, ALL WINDOWS, BOTH OUTSIDE MIRRORS, AND NOW WHEN I TURN THE KEY ON THE HORN BLOWS. WHEN I LEAVE THE KEY IN THE IGNITION, THE ALARM TO TELL ME I DID, DOES NOT GO OFF. I HAVE TO MANUALLY LOCK THE DRIVERS DOOR. I HAD TO DRIVE IT TO A DEALERSHIP, IN A SNOW STORM, 0 DEGREE WEATHER, WITH THE WINDOW DOWN, ONLY TO FIND OUT THE MASTER SWITCH ON THE DRIVERS DOOR HAD BURNED UP. THE SERVICE MGR. TO WHO I TOOK IT TO TRIED TO FIND THE PART BY CALLING THE GMC DEALERSHIP AND JUNK YARDS ONLY TO BE TOLD THAT THIS WAS HAPPENING ALL OVER THE COUNTRY AND THAT A PART WAS NOT AVAILABLE ANYWHERE. MOST OF THE DOORS WE WERE TOLD, WERE CATCHING ON FIRE AND THE SERVICE MGR. TOLD ME HE COULD SMELL WHERE IT HAD BURNED AND I WAS LUCKY IT DIDN'T CATCH ON FIRE IN MY GARAGE. I AM STILL WAITING ON A PART TO BE FOUND OR TO BE MANUFACTURED. IF THIS IS HAPPENING ALL OVER…”
Owner complaint to NHTSAFiled Mar 12, 2010Visibility, Latches/locks/linkagesODI 10319275
“TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE IT WILL RANDOMLY JUMP FROM 2 WHEEL DRIVE TO 4 WHEEL DRIVE WITHOUT WARNING CAUSING THE CAR TO BECOME IDLE AND YOU MUST TURN THE CAR OFF COMPLETELY. SHE TOOK THE VEHICLE INTO A LOCAL MECHANIC WHERE HE REPLACED THE BRAKES AND CHECKED THE WHEELS AND STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. SHE IS ALSO EXPERIENCING PROBLEMS WITH THE FRONT PASSENGER SEAT BELT IT LOCKS WHEN FASTENED. SHE TOOK THE CAR TO THE DEALER AND THEY INFORMED HER THAT IT WAS NO LONGER COVERED UNDER WARRANTY AND ANY REPAIRS MADE WOULD BE AT THE OWNER'S EXPENSE. THE VEHICLE IS ALSO EXPERIENCING EXTERIOR LIGHT FAILURE, BOTH HEADLIGHTS BURNED OUT WITHIN WEEKS APART AND THEY WERE REPLACED AT OWNER'S EXPENSE. THE FAILURE MILEAGE WAS 38,000. THE CURRENT MILEAGE WAS 86,000 (SC) UPDATED 06/25/08. *CN THE CONSUMER ALSO STATED WHEN DRIVING PAST 70 MPH, THE VEHICLE WOULD SHAKE. THE WINDSHIELD WIPERS WERE REPLACED. THE CONSUMER STATED THE MOTOR FAILED. UPDATED 06/25/08”
Owner complaint to NHTSAFiled Jun 5, 2008Power train, Exterior lighting, Visibility, Seat beltsODI 10230053

Showing 6 of 56 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Visibility: windshield wiper

Free remedy

CERTAIN SPORT UTILITY VEHICLES HAVE WINDSHIELD WIPER SYSTEMS THAT WILL NOT TURN ON, CEASE OPERATION WHILE IN USE, FAIL TO TURN OFF/ON BY THEMSELVES (MOISTURE SENSITIVE WIPER SYSTEM), OR HAVE CONTINUOUS WINDSHIELD WASHER PUMP OPERATION BECAUSE THE PRESENCE OF WATER WITHIN THE WIPER MODULES CAN EITHER CAUSE A SHORT CIRCUIT OR CAN LEAD TO THE CORROSION OF COMPONENTS WITHIN THE MODULE.

VisibilityReported Feb 4, 2004NHTSA 04V046000
Data from NHTSA Recalls API · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.