Problems · by component

2004 GMC Envoy structure problems

32 owner complaints to NHTSA about the 2004 GMC Envoy cite structure, 4% of all 718 complaints for this model year.

Complaints
32
4% of all complaints
Crashes
1
Reported by owners
Fires
3
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the structure

Verbatim from NHTSA complaints, newest first
“TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE THE VEHICLE WAS PARKED, THE TAILGATE LATCH AND MOTOR FAILED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TAILGATE MOTOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE AIR COMPRESSOR FAILED TO INFLATE THE AIR BAGS EVENLY. THE VEHICLE WAS TAKEN TO W-K CHEVROLET BUICK GMC CADILLAC (LOCATED AT 3310 W BROADWAY BLVD, SEDALIA, MO 65301, (660) 826-8320), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.”
Owner complaint to NHTSAFiled Mar 13, 2019Electrical system, Air bags, StructureODI 11186598
“TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE THE VEHICLE WAS STATIONARY, THE EXHAUST MANIFOLD FRACTURED AND THE HEAT FROM THE EXHAUST MANIFOLD DAMAGED THE FRAME OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE CAUSED SEVERE RUST AND CORROSION. IN ADDITION, THE CONTACT STATED THAT THERE WERE HOLES IN THE FRAME. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE FAILURE WAS NOT SAFETY RELATED AND THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 136,000.”
Owner complaint to NHTSAFiled Jan 5, 2018Engine and engine cooling, StructureODI 11060757
“TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. WHILE DRIVING 65 MPH, THE THIRD BRAKE LIGHT SPOILER DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. UPDATED 12/01/16*LJ”
Owner complaint to NHTSAFiled Sep 1, 2016StructureODI 10903040
“VEHICLE WAS BEING DRIVING APPROXIMATELY AT 55 MPH. ENGINE LOSS POWER, GAS PEDAL LOST RESISTANCE AND WENT ALL THE WAY DOWN TO THE FLOOR BOARD. VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND ENGINE WAS STALLED AND ALL THE DASH LIGHTS WERE FLASHING ONE AND OFF. ENGINE STARTED TO HAVE WHITE SMOKE COMING FROM UNDER THE HOOD. AFTER A FEW MINUTES, THE WHITE SMOKE TURNED INTO BLACK SMOKE AND THE ENGINE CAUGHT ON FIRE. VEHICLE WAS ENGULFED IN FLAMES AFTER A FEW MINUTES.”
Owner complaint to NHTSAFiled Jun 1, 2016Structure, Engine, Fuel/propulsion systemFire reportedODI 10871973
“I WAS IN THE HIGHWAY TAIL LIGHTS WEREN'T WORKING IN WAS HEADED TO IDAHO DUE TO THAT IM STILL IN NORTH DAKOTA ALSO LIKE A MONTH AGO I WAS PULLED OVER IN THE CITY FOR NO BACK LIGHTS IT'S HAPPEN 4 OR 5 TIMES TWO ON A 15 HOUR ROAD TRIP.TAILGATE HAS OPEN TWICE ONCE IN CITY AND ON HIGHWAY NOW IT DOESN'T SHUT AT ALL ITS BEEN LIKE THAT FOR 5 MONTHS NOW AND IT STARTED TO NOT WANT TO OPEN OR CLOSE THE ROOF PART AS WELL IT SOUND AS IF ITS JAM.I WORRY ABOUT MY SAFETY AND PUBLIC AS WELL. JUST PAID OVER 2400.00 FOR REBUILDING TRANY,POWER STEERING,AND MY GEAR SHIFT AS WELL IT WOULD NOT SHIFT IT SNAP OFF.TRANSMISSION WENT OUT 6 HOURS BEFORE I GOT TO MY DESTINATION.IT WAS TOWED TO A TRANY SHOP AROUND NOV.12/2015 PICKED UP FEB.23/2016 HOPING THEY WOULD FIX ALL THE REST OF DEFECTS IT HAS. YOU NAME IT THIS ENVOY HAS IT OR HAS HAD IT FROM HEADLIGHTS BULB BEING REPLACED EVERY SO OFTEN AND MELTING WERE LIGHT BULB GOES, A/C AND HEATER DON'T WORK PROPERLY DRIVER SIDE IS HOT AND PASSENGER COLD OR VICE-VERSA. THE PASSENGER BACK SIT I WOULD NOT KNOW.MIDWINDOW DOESN'T WORK IT DOESN'T ROLL UP OR DOWN OR THAT LATCH THAT COMES DOWN TO HAUL STUFF AS WELL IT DOESN'T WORK. WHEN I ROLL MY POWER…”
Owner complaint to NHTSAFiled Apr 16, 2016Electrical system, Exterior lighting, StructureODI 10859854
“TL* THE CONTACT OWNS A 2004 GMC ENVOY XL 370. WHILE DRIVING AT VARIOUS SPEEDS, THE LEFT TURN SIGNAL, HEADLIGHTS, AND TAIL LIGHTS FAILED TO OPERATE. IN ADDITION, THE FUEL PUMP MADE AN ABNORMAL NOISE AFTER THE VEHICLE WAS STARTED. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT STATED THAT THE TRUNK DOOR FAILED TO CLOSE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 177,687.”
Owner complaint to NHTSAFiled Apr 8, 2016Exterior lighting, Structure, Fuel/propulsion systemODI 10854328

Showing 6 of 32 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 30, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.