Problems · by component

2020 GMC Sierra steering problems

38 owner complaints to NHTSA about the 2020 GMC Sierra cite steering, 8% of all 495 complaints for this model year.

Complaints
38
8% of all complaints
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the steering

Verbatim from NHTSA complaints, newest first
“This morning it seems as if my 6.2L GM motor threw a rod. All the initial sounds and check engine information point toward that. I will be taking it to a dealer to confirm the issue. Data center driving ability and sounds indicate steering was affected as well or is somehow connected.”
Owner complaint to NHTSAFiled Oct 23, 2026Steering, EngineODI 11773206
“- THE GROUND STRAP CORRODED AND BROKE APART. YES, I HAVE THE GROUND CABLE THAT FAILED, IF NEEDED FOR INSPECTION. - YES!!! THE TRUCK'S STEERING KEPT GOING IN AND OUT OF MANUAL STEERING AND THE ENGINE REDUCED IN SPEED ALLOWED, AND THEN THE ENGINE CUT OUT ON ME COMPLETELY - WHILE I WAS IN THE MIDDLE OF A BUSY ROAD TRYING TO TURN ONTO A SIDE STREET. THEN THE ENGINE WOULD NOT RESTART. - I HAD THE TRUCK TOWED ON A FLAT BED TO A GMC DEALERSHIP NEARBY. THEY CONFIRMED THE ISSUE WAS THAT THE GROUND STRAP FAILED. THEY REPLACED THE PART AT MY COST, WHICH FIXED THE ISSUES. - YES, THE DEALERSHIP INSPECTED AND CONFIRMED THE ISSUE WAS THE CORRODED AND BROKEN GROUND STRAP. - YES, THERE WERE MANY WARNING MESSAGES THAT STARTED TO APPEAR ABOUT 3-4 DAYS PRIOR TO THE COMPLETE FAILURE OF THE ELECTRICAL SYSTEM. I STARTED SEEING A MESSAGE ABOUT SERVICING THE TRAILER BRAKE SYSTEM, AND ANOTHER ABOUT SERVICING THE SIDE DETECTION SYSTEM. THEN A SERVICE POWER STEERING WARNING AND TO DRIVE WITH CARE. THE CHECK ENGINE LIGHT WAS OFF AND ON OVER THAT TIME. - I CHECKED THE WIRE CONNECTIONS IUNDER MY VEHICLE TO CHECK FOR BROKEN WIRES OR CORROSION. I DID NOT FIND ANY. I THEN CHECKED IF A HARD…”
Owner complaint to NHTSAFiled Jun 8, 2026Steering, Electrical system, EngineODI 11742790
“A known problem with these trucks is ground strap failure. I was driving and all the sudden lost power steering which almost caused an accident. There is a customer satisfaction program N252515590 that covers 2019-2024 trucks but mine was not included in this for some reason. I did have the truck fixed a my cost and was looking to get my money back from GM. I'm not sure if you can help with this but wanted to make a report that is happening with more trucks then they are fixing. If you need any other info from me please let me know”
Owner complaint to NHTSAFiled May 20, 2026SteeringODI 11739135
“Hi, was driving Vehicle GMC 1500 Denali, vehicle Lost power, all Lites lite up on Dashboard, Vehicle Just lost power and i swerved off Road and sideswiped a Plant Holder on side of Road, damaging side passenger Rear door. I bought the truck to GMC Rvc and they said vehicle Blew Cam shaft and Lifters. I explained to them I'm very concerned for others safety in these Vehicles with the 6.2 Engine. Someone is going to get Killed or even a family. I did look up this vehicle its not listed in Recall, but this vehicle has same engine as ones in Recall. Rvc Gmc issued me a bill for repairs for the amount of $8185.20 and they stated they took 3k off invoice. I did Pay total Invoice....I'm just asking you to please look into this as this is defiantly an issue and this year should be listed on Recall as well.. Thanku for at least looking at this. My cell is [XXX] if you need to reach us...Thx....”
Owner complaint to NHTSAFiled Mar 5, 2026Steering, Power train, EngineCrash reportedODI 11722264
“The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving at various speeds, the steering wheel became stiff and difficult to steer to the left or the right. The power steering and check engine warning lights were illuminated. The vehicle was towed to a local dealer, where it was diagnosed with a corroded body ground strap. The error codes were cleared, and a test drive was performed. The vehicle was repaired out of pocket. Upon further investigation, the contact related the failure to the GMC Customer Satisfaction Program: N252515590; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,061.”
Owner complaint to NHTSAFiled Feb 27, 2026Steering, EngineODI 11720886
“The contact owns a 2020 GMC Sierra 1500. The contact stated that upon start the vehicle, the vehicle lost power steering functionality. The messages “Service Power Steering”, “Power Steering Disabled” were displayed, and ESC warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that further diagnostic tests were needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 115,000.”
Owner complaint to NHTSAFiled Sep 17, 2025SteeringODI 11687856

Showing 6 of 38 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 4, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.