Problems · by component

2011 GMC Terrain air bags problems

30 owner complaints to NHTSA about the 2011 GMC Terrain cite air bags, 8% of all 397 complaints for this model year.

Complaints
30
8% of all complaints
Crashes
10
Reported by owners
Fires
1
Reported by owners
Injuries
15
Reported by owners
01 —Owner reports

What owners say about the air bags

Verbatim from NHTSA complaints, newest first
“The service airbag warning light came on in the vehicle last week. I took the car to be serviced. Per service advisor, the passenger side seat air bag was out of spec. Air bag wire had to be repaired. The new wire would be available for inspection upon request. The safety of passengers in the car were at risk since the air bag had to be fixed.”
Owner complaint to NHTSAFiled Jun 29, 2022Air bagsODI 11471656
“TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT TOOK THE VEHICLE TO HENDRICK SOUTHPOINT AUTO MALL LOCATED AT (127 KENTINGTON DR, DURHAM, NC 27713) WHERE THE VEHICLE WAS DIAGNOSED WITH FRACTURED WIRES UNDERNEATH THE DRIVER SEAT. THE VEHICLE WAS REPAIRED OUT OF POCKET HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.”
Owner complaint to NHTSAFiled Mar 5, 2020Air bagsODI 11316384
“TL* THE CONTACT OWNED A 2011 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, A SECOND VEHICLE CRASHED INTO THE FRONT DRIVERS SIDE OF THE VEHICLE. MOMENTS LATER FLAMES WERE PRESENT COMING FROM UNDER THE HOOD AND THE VEHICLE WAS ENGULFED IN FLAMES. THE DOORS WERE LOCKED AND WOULD NOT UNLOCK. THE REAR DRIVER SIDE DOOR WAS KICK OPEN AND THE FRONT PASSENGER DOOR PULLED OPENED WHICH ALLOWED THE OCCUPANTS TO EXIT. ALSO DURING THE INCIDENT THE SIDE AIR BAGS DID NOT PROPERLY DEFLATE AFTER DEPLOYMENT. THE DRIVER SUSTAINED NECK, BACK AND SHOULDER INJURIES. THE FRONT PASSENGER SUSTAINED INJURIES TO THE LUMBAR SPINE AND HIP AND THE REAR SEAT PASSENGER SUSTAINED A BRUISED STERNUM. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE REPORT WAS TAKEN AT THE SCENE. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.”
Owner complaint to NHTSAFiled May 14, 2019Air bags, Structure, EngineCrash reportedFire reportedODI 11207570
“THE AIRBAG READINESS LIGHT IS ILLUMINATED AND "SERVICE AIR BAG" MESSAGE IS DISPLAYED. THERE HAVE BEEN RECALLS FOR THIS ON 2011 GMC TERRAINS BUT WHEN I LOOKED IT UP IT SAYS MY VEHICLE ISN'T COVERED IN THE RECALL. I'M PRETTY SURE THAT THIS, IN COMBINATION WITH THE TAKATA AIR BAG RECALL, HAS AFFECTED MORE GMCS THAN THE COMPANY CARES TO ADMIT. THIS RECALL SHOULD BE EXTENDED TO ALL 2011 GMC TERRAINS. THE SERVICE AIR BAG LIGHT AND AIR BAG WARNING BELL CONSTANTLY COME ON WHILE I'M DRIVING MY CAR. IT COMES ON WHEN I START THE CAR AND CONTINUES TO GO ON AND OFF THE ENTIRE TIME I'M DRIVING.”
Owner complaint to NHTSAFiled Apr 1, 2019Air bagsODI 11192831
“AIRBAG LIGHT CAME ON AT 125K MILES. KNOWN PROBLEM ON THIS YEAR/MAKE/MODEL IS AIRBAG SENSOR ON PASSENGER SIDE. 90K MILES TIMING CHAIN REPLACED. 154K MILES TIMING CHAIN BROKE 3 QRTS OF OIL NEEDED EVERY 2K MILES 154K MILES TRANSMISSION LEAKING FLUID 100K MILES CATALYTIC CONVERTER NEEDED REPLACED 125K MILES DOWNSTREAM AIR SENSOR NEEDED REPLACED 150K MILES UPSTREAM AIR SENSOR NEEDED REPLACED SOLENOIDS NEED REPLACED EVERY 50K MILES”
Owner complaint to NHTSAFiled Jan 24, 2019Power train, Air bags, EngineODI 11171769
“MY 2011 GMC TERRAIN HIT A VEHICLE IN FRONT, CAUSING MAJOR DAMAGE (THE VEHICLE IS TOTALED OUT) AND NO AIR BAGS DEPLOYED. MY VEHICLE WAS TRAVELING AT APPROXIMATELY 55 MPH NORTHBOUND IN THE #3 LANE OF THE 41 FREEWAY, SOUTH OF THE SHAW EXIT. IMPACT WAS ESTIMATED TO BE BETWEEN 20 TO 30 MPH. THE DRIVER, MY 18 YEAR GRAND-DAUGHTER HIT HER HEAD ON THE STEERING WHEEL AND HER LEFT WRIST WAS INJURED HOLDING ON TO THE STEERING WHEEL. THE 18 YEAR OLD FEMALE RIGHT FRONT SEAT PASSENGER SUFFERED AN ANKLE INJURY. WHY DID THE AIR BAGS FAIL TO DEPLOY, WITH A STRAIGHT ON FRONT END COLLISION WITH THE VEHICLE IN FRONT?! UNACCEPTABLE!!!”
Owner complaint to NHTSAFiled Jan 10, 2019Air bagsCrash reportedODI 11166326

Showing 6 of 30 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.