Problems · by component
2020 GMC Terrain service brakes problems
65 owner complaints to NHTSA about the 2020 GMC Terrain cite service brakes, 33% of all 197 complaints for this model year.
Complaints
65
33% of all complaints
Crashes
5
Reported by owners
Fires
0
Reported by owners
Injuries
2
Reported by owners
What owners say about the service brakes
Verbatim from NHTSA complaints, newest first
“While driving at the speed limit the vacuum pump failed on my 2020 GMC Terrain. This failure led to me enter an intersection with heavy cross traffic, nearly striking g several vehicles. This is the 3rd time I have had to replace this pump in 2 years. The pump explodes sending chards of metal into the engine leading to more damage and labor intensive work.”
“While driving my 2020 GMC Terrain, I experienced a sudden loss of normal braking assistance. I had been traveling on the highway and exited onto a main road. As I approached a red traffic light at approximately 50 mph and attempted to brake, the vehicle would not stop normally. I was unable to stop for the red light and went through the intersection before I was able to safely get the vehicle off the roadway. Fortunately, there was no vehicle directly in front of me and I was able to make it through the intersection before any other cars, so no collision occurred. The vehicle was subsequently inspected and diagnosed by a GMC dealership. A diagnostic scan performed after the incident showed code P0556 for the brake booster pressure sensor circuit range/performance. The GMC dealership later diagnosed problems involving the vacuum pump, exhaust camshaft, and timing components and recommended replacement of the vacuum pump, exhaust camshaft, timing components, and related parts.” The sudden loss of braking assistance created a serious safety hazard and could have resulted in a collision, serious injury, or death. The vehicle is currently available for inspection.”
“The brake suddenly became impossible to depress more than 3/4 of an inch. Almost unable to stop nearly hitting another vehicle. The dashboard then lit up with a "service brake system" warning. Luckily was only a few minutes from home brought it home and began the search for the issue. The brake vacuum pump failed. Unsure of further damage at this point. It being Sunday am unable to contact a shop or dealer.”
“While driving, I suddenly smelled something burning. Immediately after, a warning popped up stating 'Engine power is reducing,' the check engine light came on, and I experienced a sudden, near-total loss of power braking assist, making the brake pedal extremely hard to press. I had to use intense force to bring the vehicle to a stop. A scan of the vehicle's OBD-II codes revealed codes P0556 (Brake Booster Pressure Sensor Circuit), P0014 (Exhaust Camshaft Position Timing Over-Advanced), and P0017 (Crankshaft Position - Camshaft Position Correlation). This is a known failure where the engine-driven mechanical brake vacuum pump seizes up, destroys the braking vacuum assist, and bends or shifts the exhaust camshaft reluctor wheel, causing a severe and immediate safety hazard while in motion.”
“While driving north in interstate 79, the brakes became very hard to push making it difficult to stop the vehicle. We got off the interstate and proceeded back home. The brakes were as hard as a rock to push and it was difficult to stop the vehicle. When this happened, the check engine light came on and stayed on. It was very dangerous to drive due to the brakes not working properly and the stopping distance was greatly reduced and it was difficult to stop the vehicle putting our family at risk for their safety. We took the vehicle to a repair shop and they checked and diagnosed the issue and told us the vacuum pump for the brakes was no good and needed replaced. We found that this is a common issue for breakdown on our type of vehicle. Repairs were made and the total cost was $352.24 including tax.”
“Vacuum pump failure causing sudden and unexpected hard brake pedal and loss of braking coming off the highway. Ended up catastrophic engine failure. This is the SECOND incident with this vehicle of the exact same problem. GMC refuses to address this issue and continues to risk the lives of their customers.”
Showing 6 of 65 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.