2018 Honda Civic Si fuel/propulsion system problems

“I own a 2018 Honda Civic that is subject to an open fuel pump recall. My vehicle suddenly became completely inoperable. When attempting to start the car, all of the dashboard lights come on, but the engine will not start or crank. The vehicle has power but will not turn over at all. This failure happened without any prior warning. I contacted Nalley Honda in Union City, GA, and they confirmed that the issue is related to the fuel pump recall. However, they refused to provide towing for the vehicle and told me the earliest appointment available would be over a week out, despite the vehicle being undrivable due to this known safety defect. This situation puts my safety and my family’s safety at risk, as I am now stranded without reliable transportation because of a manufacturer defect. The problem has been acknowledged by the dealership but has not been resolved because of their refusal to assist with towing or provide a timely repair. There were no warning lights or error messages prior to the failure—this happened suddenly. I am requesting that the NHTSA investigate this issue further, as it presents a serious safety concern. I also want to report that Honda…”

“Honda issued a recall for the fuel pump system. Initially, when the recall came out, I contacted them about the recall they stated that the parts were on back order and they had a waiting list of people who were supposed to be serviced first. It took about five months for the parts to come back into stock and another month for me to get an appointment. Now I’m continuing to have issues with my fuel line”

“There has been a recall for the fuel pump of my Year: 2018 Make: Honda Model: Civic Sedan, however I have continuously reached out to various Honda service and was told the part is still unable. Based on the recall information, If the fuel pump module is inoperative, the engine may not start or can stall while driving, increasing the risk of a crash or injury. Does it take for an injury or death for me and my loved ones for me to finally get the part repaired at Honda's cost?”

“My car engine light has been on for months and im unable to get a inspection because of my fuel pump recall. My car has stalled multiple times on the road and is a cery serious safety issue. I have contacted honda multiple times about this and they keep saying they do not have the parts its been well over a year since i have received this recall notice and over 6-7 months since my engine light has been on. I have also received a letter from honda saying the parts are in stock and to call to make an appointment but when i do they still claim they do bot have the part in stock”

“Safety recall #23V-858 received through USPS indicating that parts are now available at dealership. Not true. On 12/04/24 vehicle was serviced at Conicelli Honda, 1200 Ridge Pike, Conshohocken, PA 19428. 610-832-1400. Service advisor advised that the safety recall parts are not available for installation. On 12/05/24 a follow up call received from the service manager indicated that Conicelli Honda has not received any safety recall parts since the notice was announced. There appears to be a disconnect between Corporate Honda and the dealership. Your attention with this matter is greatly appreciated. Thank you, [XXX]”

“It's been a year and my dealership still does not have the part needed to fix the issue from the recall on my vehicle. I do not feel safe operating my vehicle and this is my only means of transpiration. I rely on my car to get me to work and everywhere else.”