2024 Honda Civic steering problems

“The contact owns a 2024 Honda Civic. The contact stated that after the vehicle was repaired under NHTSA Campaign Number: 24V744000 (Steering); the steering wheel continued making a clunking sound while turning to the right or the left. The dealer was notified of the failure and informed the contact that a diagnostic test was needed. During an oil change appointment, the dealer confirmed the failure. The manufacturer was notified of the failure, a case was filed, and the contact was advised to pay for the diagnostic test or contact another dealer for assistance.”

“The steering on is off even after they fixed the steering recall. The driving feel wobbly and my tires are wearing uneven. Since honda ‘took care’ of the recall they keep saying its fine but the steering feels loose and there is a definite wheel wobble. This is frustrating cause ive been complaining about this since 29k and it now has 38k with no fix and now i might need tires. All because honda doesn't want to take responsibility for their bad steering rack ans components.”

“I am filing this complaint regarding an unresolved steering issue involving my vehicle and the handling of NHTSA Recall 24V-744. My vehicle was subject to Recall 24V-744, which involved a steering-related safety issue. I brought the vehicle to the dealer for the recall repair. The dealer applied grease as part of the recall service and represented that the issue had been addressed. However, the steering problem did not go away. I subsequently returned to the dealer because I was still experiencing the same steering issue. Instead of treating the continuing problem as related to the recall repair, the dealer charged me a diagnostic fee and is refusing to cover the cost of the steering rack. I am concerned because the vehicle continues to have a steering-related problem after the recall repair was performed. The fact that the dealer’s initial recall repair did not resolve the issue raises concerns about whether the recall condition was properly diagnosed or repaired, or whether a related component has failed as a result of the same underlying problem. I do not believe I should be responsible for paying a diagnostic fee or the cost of a steering rack if the…”

“1. Component Failed & Inspection Availability:The Electronic Power Steering (EPS) Gearbox and Rack Assembly malfunctioned and failed. The component is currently installed on the vehicle and is fully available for inspection upon request.2. Safety Risks:The steering wheel physically binds, catches, and sticks when traveling at highway speeds (between 45–70 mph). Controlling the vehicle requires increased steering effort to break through the physical stickiness, causing the vehicle to suddenly jerk. This poses an immediate crash hazard as it makes maintaining a straight line or making minor lane corrections incredibly dangerous for myself and other drivers on the road.3. Dealer/Independent Confirmation:The vehicle was previously taken to an authorized Honda dealership for NHTSA Campaign 24V-744. The dealership performed a temporary grease/spring intervention and marked the recall as "Completed" or removed on my VIN. The mechanical failure has now returned and worsened at 76,000 miles. A secondary local dealership has verbally confirmed the steering rack requires full replacement but is refusing to formally diagnose or inspect the failed safety component without…”

“No "incident" happened. When I purchased my vehicle, the body/fender/hood did not match up on either side. As soon as I purchased my car brand new, I started having multiple noises ( I am still hearing) when I turn my car, I got the steering gearbox recall over a year ago and the noise went away and came back. The sharper I turn, the squeakier the noise. My wastegate actuator makes a metal rattle noise when I drive, it is loose which I was told is normal but I can still hear the rattle at highway speeds..does not sound reassuring. I have taken it to 3 hondas...gave up last year. Its concerning seeing the gearbox recall keep coming out on other vehicles especially not seeing a recall come up for me...as they cannot just perform the remedy again. I do not plan on keeping this car past my warranty as I fear something terrible will happen and fall on me. Most dealership visits they have not been able to duplicate the concern, I reached out to american honda and they were of no assistance as they told me to deal with the dealership directly. The latest noise I am hearing...no longer the wastegate rattle but more of a constant clanking. Everyone says to buy Honda for…”

“I took my 2024 Honda Civic Sport to my local Honda dealership due to concerning issues with the steering. After diagnosing the problem, the dealership determined that the car needed a full steering rack replacement. They contacted Honda, who agreed to cover part of the repair, but I was told I would have to pay $600 out-of-pocket. Given the newness of the vehicle, I believe this is a safety defect that should be fully covered under a recall, as I should not have to pay for such a major issue on a nearly brand-new car.”