2017 Honda CR-V air bags problems

“My air bag light has come on. The vehicle has never been in an accident. There is no damage to the air bag. The shop stated it’s the passenger side curtain airbag The other issue is the a/c. There was a recall it got fixed but my a/c is still not working.”

“am filing a complaint regarding my Honda vehicle being inoperable for over 2 months due to an airbag replacement part being on national backorder after the airbag was stolen. This is a critical safety component and I have been unable to safely use my vehicle during this time. Honda has acknowledged the part is unavailable and my case was marked “urgent,” however I have received very limited communication and no meaningful resolution timeline. I have also been told rental assistance is not being covered, leaving me without reliable transportation for months because a required safety part cannot be obtained. I am concerned about the length of time these safety-related components are unavailable and the impact this has on consumers who cannot safely operate their vehicles. I am requesting review of this issue and Honda’s handling of extended airbag-related part backorders”

“The driver side, curtain airbag deployed incorrectly. The airbag deployed at an angle. Instead of the airbag going down to provide a barrier between the window and the driver, the air bag slid to the right hand side of the driver's head. This meant that the driver's head was squeezed between the window and the airbag for two or three minutes until the airbag deflated. The car seat airbag was deployed as well. The collision happened at a 30 degree angle. The driver was stopped and the oncoming driver was traveling 10-15 mph. The rear door on the driver's side was struck and was the only door damaged. No windows were damaged. The vehicle is a total loss and is being towed by the insurance company to be auctioned and salvaged.”

“The vehicle airbag warning light 'SRS' displays randomly. We paid almost $200 for a diagnosis and have been told the passenger airbag needs to be replaced at a cost of $800. The Diagnostic code is B0020-13 "open or increased resistance in the left side airbag inflator". I have contacted Honda and they denied any 'good will' service to replace it due to the age and mileage of the car. We drive around 20k/yr. We do regular maintenance. Honda cannot confirm if the airbag will function properly. We have not 'worn out' the airbag as it has never been used but I do expect it to function in an accident. We bought the Touring model of the CR-V for the added feature of LED headlights. Safety is a high priority and I expect Honda to stand behind their safety features.”

“2017 Honda CRV, mileage on 1 Dec 2023 (44498).The passenger air bag warning light fails to to 'OFF' when a 112 pound person sits on the front seat. Auto dealer inspected the device on Dec 1, 2023 and re-initialized the seat weight sensor to factory parameters and advised it now tests ok. During Jan - June 2024, the warning light began to operate improperly. Auto dealer inspected the system on August 24 and determined the passenger front seat weight sensor reading was inaccurate and advised the entire seat frame with weight sensors be replaced. Returned to the auto dealer on June 18 to have the entire seat and weight sensors replaced to correct the issue. Current Mileage: 48692 on June 24, 2024. Cost to customer: Parts & Labor: $1558.78 The vehicle is not covered by a factory warranty, however, it would seem that an issue with an air bag should be considered as a recall, since the only person using the car was the driver, since we had no confidence that the passenger air bag system would work if there was an incident that required it to be deployed. We have to use a second vehicle whenever we travel with more that one person in the car.”

“The contact owns a 2017 Honda CR-V. The contact stated that while his son was driving at an undisclosed speed, the passenger’s side air bag inadvertently deployed. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause for the air bag deployment. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 107,000.”