2019 Honda CR-V fuel system, gasoline problems

“The contact owns a 2019 Honda CR-V. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) at 10,000 in 2021. The contact stated that the vehicle stalled while driving out of a car wash. There were no warning lights illuminated. The vehicle was towed to the local dealer and was restarted. The vehicle was diagnosed and determined that the battery and fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 30,422.”

“The contact owns a 2019 Honda CR-V. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated and started flashing. The vehicle started to decelerate, and the accelerator pedal was depressed; however, the vehicle lost motive power and stalled. The vehicle was towed to a dealer and was diagnosed with a high-pressure fuel pump failure. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 133,178.”

“The contact owns a 2019 Honda CR-V. The contact stated that after refueling the vehicle, there was a strong fuel odor present. There was no warning light illuminated. The odor was also present while the vehicle was parked in the garage, and the odor spread throughout the home. The vehicle was taken to the dealer; however, the failure could not be duplicated after the dealer refueled the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 77,000.”

“The contact owns a 2019 Honda CR-V. The contact stated that while driving approximately 65-70 MPH, the fuel injectors became inoperable. Several unknown warning lights were illuminated. Additionally, the back over prevention camera was inoperable. The vehicle was taken to the local dealer, where it was diagnosed and determined that the fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 70,000.”

“The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While the contact’s husband was driving at an undisclosed speed, the vehicle lost power and shut off. The driver inspected the vehicle and noticed that there was corrosion on the battery terminals. The battery was replaced by the husband. There were no warning lights illuminated. The dealer was contacted and informed the contact that the parts were on back order. Another dealer, Honda of Valley Stream (164 E Sunrise Hwy, Valley Stream, NY 11581); confirmed that because the parts were on back order, an appointment could not be scheduled. The manufacturer was made aware of the issue. The contact had not experienced a failure related to the recall. The failure mileage was unknown.”

“The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The vehicle was taken to the dealer; however, the contact was informed that parts were not yet available for the recall repair. The contact stated that the vehicle was unsafe to drive with the unrepaired recall. The manufacturer was not made aware of the failure. The contact had not experienced a failure.”