Problems · by component
2020 Honda CR-V steering problems
43 owner complaints to NHTSA about the 2020 Honda CR-V cite steering, 12% of all 358 complaints for this model year.
Complaints
43
12% of all complaints
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
2
Reported by owners
What owners say about the steering
Verbatim from NHTSA complaints, newest first
“My 2020 Honda CR-V (approx. 51,000 miles) developed steering resistance and an intermittent creaking noise when turning in either direction, with noticeable resistance when turning the steering wheel to the left. No warning light came on. It happens at speeds under 45 mph, during lane changes, curves, and after driving for awhile. On October 12, 2026, Tampa Honda (Tampa, FL) road-tested the vehicle and confirmed the concern. The technician traced the noise to the electronic power steering gear assembly. With the outer tie rod ends disconnected to isolate the gear, resistance in the steering was still present. The dealer recommended replacing the electronic power steering gear assembly, estimated at $5,296.28. American Honda declined goodwill assistance. Safety risk: resistance in the steering requires extra effort and can cause the driver to over-correct, especially at highway speed, increasing the risk of leaving the lane or a collision. The symptoms match those in Honda recall 24V-744 and NHTSA investigation EA23-003 (momentary increased steering effort from a defective EPS gearbox worm wheel), which covered 2022-2025 Civics and 2023-2025 CR-Vs but not the…”
“In XXX I began experiencing a sticking/notching sensation in the steering wheel. Because this involves the steering system and therefore raises an obvious safety concern, we contacted Honda Customer Service and opened Case #XXX. Honda Customer Service instructed us to take the vehicle to an authorized Honda dealer for evaluation. We took the vehicle to Fred Anderson Honda in Greenville, South Carolina where the steering problem was inspected, verified and documented. They determined it was a sticking gear box. During our research, we became aware of NHTSA Safety Recall 24V-744, which involves a steering gearbox problem on certain Honda and Acura vehicles, including certain 2023–2025 CR-V and CR-V Hybrid vehicles. Additionally, there are reported cases with other 2020 Honda CR-V along with previous years. The sticking/notching has gotten worse since being noticed. Which has caused oversteering that could resulting in an accident. Honda wants to charge $5,817 to install a new steering rack. We requested a Full Goodwill Assistance to fix the issues. They offered to pay $1,620 of the amount leaving us with the balance. We believe the problem is a manufacturing…”
“At 29,100 miles on the odometer I started noticing a little difference in the steering, especially at low speeds. There were no dashboard warning messages. I took it to a local Honda Service Center (Vatland Honda) and they diagnosed the problem as "Electric steering rack internal failure" and an estimated repair cost approaching 6,000 after taxes and fees. They said there's no way to predict if or when the power steering would completely fail, but it could be a sudden event. I left with the impression that even total steering failure was a possibility. Because of the high cost estimate, I took it to a second Service Center (Coggin Honda) for an estimate. They checked the car and came to the same conclusion as the first Service Center. However, their cost of repair was lower (5,375 including tax), and I had them repair the car yesterday (9/17/26). I had also contacted Honda America and asked if they would agree to cover this repair under warranty even though I'm beyond the warranty time period. I felt there must have been a manufacturing defect to have a failure of this type at such low mileage. They reviewed my request and agreed to pay 80% of the repair cost.…”
“No warning lamps. Steering is "sticky". Driving at higher speeds such as on the interstate. Steering to the left then when straightening the steering wheel, it is sticky. Dangerous especially at higher speeds. May cause the driver to over correct steering. Putting them and others around them in danger of colliding. Other Honda Crv models have recalls for this issue. My vehicle is no safer with the issue and deserves to be addressed as well.”
“Honda Dealership (Grainger Honda in [XXX]) replaced a steering neck on my 2020 Honda CRV at approximately 87,000 miles in XXX The vehicle was brought into the dealership in XXX with symptoms of loose steering, creaks/groans during turns/curves and the steering wheel was catching during turns/corners. The recommendation by Honda was to replace the struts, which was completed at another location. The symptoms became evident again in the summer of 2026 and in XXX was advised by Honda to replace the steering neck. The dealership had to order the part and advised that this was a safety issue, and the car should not be driven until repair completed. The replacement of the steering neck resolved the steering issues with the vehicle. . My family had been driving an unsafe vehicle since 2025? No warnings from vehicle system. The 2020 Honda CRV was not part of a recall; however 2023-2025 Honda CRVs had a recall for the same issue with steering neck and symptoms aligned with symptoms experienced with a 2020 model. I have filed a complaint with American Honda as the repairs cost over 5,000 and failure of this critical component is outside expectations for a vehicle of this age and mileage.”
“when turning the steering wheel would momenterily stick. germain honda of college hills said steering motor bad. replaced motor ,but still was sticky,said needed steering rack also. that fixed it for a total of 7500 hundred dollars. complained but have not receive any compansation.”
Showing 6 of 43 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.