Problems · by component
2004 Honda Pilot seats problems
85 owner complaints to NHTSA about the 2004 Honda Pilot cite seats, 16% of all 544 complaints for this model year.
Complaints
85
16% of all complaints
Crashes
0
Reported by owners
Fires
12
Reported by owners
Injuries
11
Reported by owners
What owners say about the seats
Verbatim from NHTSA complaints, newest first
“I heard a loud pop come from under my driver's seat and the seat started rocking backwards. I got out of my car and checked underneath the seat. The front-left bracket securing the seat to the seat frame had completely sheared in half and the seat was no longer securely attached to the seat frame. This is a significant safety issue. When the car accelerates the driver's seat rocks backwards by ~45 degrees, making it extremely difficult to stay in control of the vehicle and safely steer the vehicle. It is also extremely unsafe in the case of an accident because A) the seat would not hold the driver securely in place, B) the driver would not be properly in position and restrained for the air bags to deploy, C) the seat belt is attached to the seat base and would not be able to fully function properly, and D) any passengers sitting in the 2nd row behind the driver's seat would be in danger of having the full force of the driver and the driver's seat slamming back against them. This is a known issue widely reported in Honda Pilot owners' forums. Yet Honda has not issued a recall. I took the vehicle into a Honda dealership to inspect the issue. They said that Honda…”
“Brakes seem to stop suddenly Must brake slowly to avoid a sudden stop Seatbelt locks up if I do not pull it forward and leave room in the belt so that it isn't completely holding me in Also the driver seat will only adjust sideways.”
“UPON ENTERING THE VEHICLE AND SITTING IN THE DRIVER'S SEAT, I HEARD A LOUD POP AND THEN NOTICED THAT THE SEAT WAS EXTREMELY LOOSE AND WOULD ROCK BACKWARDS AS IF SOMETHING WAS BROKEN. I REMOVED THE SIDE COVER AND FOUND THAT THERE WAS A FAILED SEAT MOUNT BRACKET THAT HAD BROKEN IN HALF. THE VEHICLE IS CURRENTLY UNDRIVEABLE UNTIL THE SEAT IS FIXED SINCE THE SEAT SWAYS BACKWARDS ON ACCELERATION WHICH COULD LEAD TO AN ACCIDENT. I AM NOT AWARE OF ANY ACTIVE RECALL FOR THIS ISSUE BUT I BELIEVE IT SHOULD BE INVESTIGATED AS IT IS A MAJOR SAFETY CONCERN!”
“WHEN ACCELERATING AWAY FROM A STOP LIGHT, I HEARD A "POP" SOUND AND MY DRIVER SEAT SUDDENLY HAD A "ROCKING" ISSUE. THE DRIVER SEAT NOW ROCKS BACKWARD WHEN ACCELERATING, AFTER RESEARCHING ONLINE AND DOING A VISUAL INSPECTION I FOUND THAT A METAL "L" SHAPED BRACKET THAT MOUNTS THE SEAT BOTTOM TO THE SEAT FRAME HAS SHEARED OFF AT THE RIVET POINTS. THIS CREATES A HAZARD WHEN DRIVING AND I FEAR IN A CRASH, THE SEAT COULD BECOME UNATTACHED FROM VEHICLE INTERIOR COMPLETELY PUTTING OCCUPANT AT INCREASED RISK OF INJURY OR DEATH FROM AIRBAG DEPLOYMENT OR EJECTION FROM VEHICLE! DURING AN ONLINE SEARCH, I FOUND SEVERAL OTHER REPORTS OF THE SAME ISSUE TO NHTSA...THOSE REPORT NUMBERS ARE 1058303; 10578612; 10567737; 10541789; 10505250; 10489089; 10488805; 10466947; 10455702. I CONTACTED HONDA AND WAS TOLD SINCE THE WARRANTY WAS EXPIRED, THERE WAS NOTHING THEY WOULD DO. THIS IS A SAFETY HAZARD!!! WHY DOES SOMEONE HAVE TO BE KILLED BEFORE THE ISSUE IS FIXED?!? WITH SO MANY REPORTS ALREADY BEING LOGGED STATING THIS SAME PROBLEM, I WOULD THINK SOMETHING WOULD BE DONE ABOUT IT. THIS IS JUST AS DANGEROUS AT THE AIRBAG ISSUE THAT RESULTED IN A RECALL.”
“TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE ACCELERATING AND BRAKING, THE DRIVER'S SEAT UNINTENTIONALLY MOVED FORWARD AND BACKWARDS. SPREEN HONDA (25050 REDLANDS BLVD, LOMA LINDA, CA 92354, (909) 799-7070) WAS CONTACTED, BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MOUNTING BRACKET FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000.”
“ON 06/21/2014, I WAS ENTERING MY VEHICLE WHEN A BRACKET CONNECTED TO THE ADJUSTER ASSEMBLY (PART# 81630-S3V-A30) BROKE. THIS OCCURRED ON THE DRIVERS SEAT. DUE TO THIS, THE SEAT WAS NO LONGER SECURE TO THE FLOORBOARD AND STARTED ROCKING BACK AND FORTH. I SEARCHED HONDA PART RECORDS AND I WAS UNABLE TO FIND A SPECIFIC PART NUMBER ASSIGNED TO THIS BRACKET. THE VEHICLE WAS PARKED AT THE TIME OF THE BREAK. BUT, WHILE DRIVING THE VEHICLE THE SEAT WAS UNSTABLE AND HARD TO KEEP IT STILL. A SEARCH OF NHTSA RECORDS FOUND THE FOLLOWING COMPLAINTS REGARDING THE SAME ISSUE - 10583003, 10578612, 10567737, 10541789, 10505250, 10489089, 10488805, 10466947, 10455702. I TOOK PICTURES OF THE BROKEN BRACKET. IT APPEARS METAL FATIGUE MAY BE AN ISSUE.”
Showing 6 of 85 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.