Problems · by component

2020 Honda Pilot forward collision avoidance problems

90 owner complaints to NHTSA about the 2020 Honda Pilot cite forward collision avoidance, 18% of all 493 complaints for this model year.

Complaints
90
18% of all complaints
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the forward collision avoidance

Verbatim from NHTSA complaints, newest first
“The front facing camera failed. Cruise control doesn’t work. Emergency braking doesn’t work. Lane departure warnings and lane keeping assistance doesn’t work. Forward collision warning doesn’t work. The forward facing camera failure was confirmed by an independent mechanic. Warning lights in the driver’s display show that the safety features are not working.”
Owner complaint to NHTSAFiled Oct 28, 2026Forward collision avoidanceODI 11774329
“On October 7, 2026, at approximately 131,425 miles, my 2020 Honda Pilot Elite suddenly displayed multiple Honda Sensing safety-system failures simultaneously without prior warning. The vehicle displayed Adaptive Cruise Control Problem, Lane Keeping Assist Problem, Collision Mitigation System Problem, Road Departure Mitigation System Problem, and Auto High-Beam Problem. I shut the vehicle completely off and restarted it, but the warnings returned. These failures appear to disable multiple advanced driver-assistance and collision-avoidance functions at the same time. I have found reports from other 2020 Honda Pilot owners describing similar simultaneous Honda Sensing failures, including reported failures of the multipurpose forward camera. I am having the vehicle diagnosed and will retain the diagnostic trouble codes and repair information. I am reporting this because the simultaneous loss of multiple collision-avoidance and driver-assistance safety systems appears to be a potential safety-related defect.”
Owner complaint to NHTSAFiled Oct 7, 2026Forward collision avoidanceODI 11769729
“When driving in normal conditions on a 2 lane road and passing oncoming vehicles the ‘auto emergency brake’ will flash on screen and briefly slow/attempt to apply brakes. Very intermittent, no consistency with other conditions such as weather, traffic flow or driving conditions. Concern - safe driving conditions are interrupted causing driver distraction and higher risk of accident.”
Owner complaint to NHTSAFiled Oct 4, 2026Forward collision avoidanceODI 11768803
“I own a 2020 Honda Pilot with approximately 85,000 miles. While driving, the Adaptive Cruise Control (ACC) and Collision Mitigation Braking System (CMBS) warning lights intermittently come on, causing these Honda Sensing safety functions to become unavailable. The warnings sometimes disappear and the systems operate normally again, but the problem continues to return. The vehicle was diagnosed with DTC U3000-49, Multipurpose Camera Unit Internal Electronic Failure. I took the vehicle to a repair facility and was advised that the multipurpose camera needs to be replaced, with an estimated repair cost of approximately $2,200. The repair facility also told me that they have recently seen other Honda vehicles with the same or very similar issue. They had a Honda Odyssey with a similar Honda Sensing/camera problem just before my Pilot. I am reporting this because the failure occurs while driving and disables ACC and CMBS. I am concerned that similar multipurpose camera failures may be occurring in other Honda Pilot and Odyssey vehicles.”
Owner complaint to NHTSAFiled Sep 27, 2026Forward collision avoidanceODI 11767231
“Front facing camera fail. Causing brake system adaptive cruise control, lane keeping assist , collision mitigation, road departure mitigation. Auto high beams to not work”
Owner complaint to NHTSAFiled Sep 18, 2026Electrical system, Lane departure, Forward collision avoidanceODI 11765352
“I got in the car one morning and had 5 error codes come on and they have not gone off. None of the driver assist controls are working. The cruise control does not work either. All of the dash lights are on. Toyota determined it is the front camera that failed and repair would be $2000. Car is available for inspection anytime. Unable to drive for long periods as the cruise control does not work. The lane assist option does not work. The automatic break system does not work. Half of the option this car came with do not work.”
Owner complaint to NHTSAFiled Aug 31, 2026Forward collision avoidanceODI 11760834

Showing 6 of 90 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.