2011 Hyundai Elantra suspension problems

“My car was recalled by Hyundai for a critical safety issue and has been at the dealership since July of 2024 awaiting repairs due to missing parts. Despite repeated follow-ups, Hyundai has been unable to provide a timeline for the repair. Recently, they offered to buy back the car, but the offer was far below its fair market value. When I declined, they stated they would return the car to me unfixed and unsafe. This situation has caused significant inconvenience and feels coercive, as I am forced to choose between accepting an unfair buyback or taking back an unsafe vehicle. I am seeking NHTSA's assistance to ensure Hyundai repairs the vehicle promptly, investigates their handling of recalls, and protects consumers from being placed in such unfair situations.”

“UnKnown. When financing the vehicle through Adonis Auto Group I was unaware of the unrepaired safety recall. Also I am under the impression nothing was done to the car before purchasing it, I have had to make repairs to the car only after 10,000 - 15,000 miles of driving. For example replacing the control arm, axle, brake hardware. My point is they are selling cars without repairing them and not advising the customer upon purchase. I also asked for the repair paperwork for what has been done to the car before purchase and never received it.”

“On February 14, 2023, around 6:30 PM the right front passenger front coil spring broke on my 2011 Hyundai Elantra. I was driving while crossing railroad tracks when the front end dropped down on the right side and the car wouldn’t move. I continued to push the accelerator to get my car off the tracks and on the side of the road- spring cut my tire ripping the inner tire wall. I made several calls to Hyundai (Springfield IL Dealership) and they informed although there was a current recall (number 15V629000) on this issue, I was advised that my VIN did not qualify. The reasoning was that my car's physical address didn’t qualify for the recall. I contested this with appropriate documentation that clearly showed the broken pieces with corrosion. I ended up suffering the cost of the towing bill and replacement of both strut assemblies. In March 2023, I received a recall (campaign - 984) to have an underbody cavity wax and anti-corrosion spray applied to prevent corrosion of components due to road salt. So, as I attempted to point out to Hyundai that my car and perhaps many others were at risk for these potentially fatal risk.”

“On 8/14/2021 I entered NHTSA complaint number 11429117. This was in regard to a fractured front coil spring in my 2011 Hyundai Elantra. Although there was a current recall (number 15V629000) on this issue, I was advised that my VIN did not qualify. Apparently the reasoning was that my car was built in a different location in Alabama. I contested this with appropriate documention that clearly showed the broken pieces with corrosion. I ended up suffering the cost of replacement of both strut assemblies. As I had to go to an independent shop for my service I sent and escalated my issue through Hyundai to no avail. So now it's March 2023, and I receive a recall (excuse me, campaign - 984) to have an underbody cavity wax and anti corrosion spray applied to prevent corrosion of components due to road salt. So, as I attempted to pont out to Hyundain in 2021, my car and perhaps many others were at risk for these potentially fatal failures. Fortunately my spring broke as I entered my garage. others may not have been so lucky. A break at high speed could take out a tire and that's the ball game. Continuing with the metaphor, Hyundai dropped the ball big time on this.”

“In 2016 left front coil broke and took damage to tire Hyundai took and replaced it for your charged only one coil was replaced on the car in 2019 the other coil broke customers charged $966.30 to do the repair and replace the tire Hyundai says there's no recall on the springs for this vehicle yet I did find a recall saying there was but they're telling me that the serial numbers was no recall on that”

“I have had broken shocks and struts on my 2011 Hyundai Elantra Liminted, currently 69000 miles 2 times, once replaced by dealership 2nd done by BIG O Tires in Salt Lake, I did not have a breakdown, my tire blew the first time 12/26/2015, currently was caught by general tire mainainance. This must be some kind of a defect due to have them replace them so often. 2 incidents 12/26/2015 and 10/12/2022. I take very very good care of my car. I have read the issues of prior. Please contact both Murdock Hyundai Murray Utah & Ken Garff Salt Lake City Utah and Big O downtown Salt Lake City.”