2021 Hyundai Palisade suspension problems

“Larsen Automotive in Pine Bluff, AR replaced the spark plugs on this vehicle recently, and while the vehicle was at the shop, I asked the mechanic to look at my suspension as my vehicle has become very rough when driving and I noticed loud "popping/clicking" noises within my vehicle's rear end. The mechanic noted that 2021 Hyundai Palisades had a lot of issues with rear suspension failure and that this should be reported to Hyundai in an effort to get the vehicle fixed. The mechanic noted that suspension failure could lead to unsafe driving, which in turn could cause harm to the driver/passengers. Upon investigation, the mechanic confirmed that the rear suspension was failing and needed to be replaced. There were no warning lights regarding the failing suspension, but the rough drive and the audible noises coming from the car started months prior to the diagnosis by the automotive repair shop. Since that time, I have submitted a message regarding the suspension failure issue to Hyundai via their website. I have not yet received any feedback from the company.”

“I am writing to formally request reconsideration of Hyundai’s denial of assistance for the transmission failure in my 2021 Hyundai Palisade. I purchased this vehicle with the expectation that Hyundai vehicles are built to provide dependable transportation and that major components such as the transmission would last well beyond the current mileage and age of the vehicle. Unfortunately, I have experienced a significant transmission failure that has resulted in substantial repair costs. I have made every effort to properly maintain this vehicle and have acted responsibly as an owner. Given the relatively recent model year of the vehicle, I believe a transmission failure of this magnitude is unreasonable and may indicate a defect in materials or workmanship. I respectfully request that Hyundai review my case again and consider providing goodwill assistance, cost-sharing, or full coverage of the transmission repair. As a long-time consumer, I am extremely disappointed with the current outcome and hope Hyundai will stand behind its product. I would appreciate a written response explaining the reason for the denial and any options available for further review.”

“When driving at low speeds and going over bumps and speed bumps there is a thumping noise coming from the driver’s side rear. I’ve had the issue for quite some time now and there is a TSB on it for a faulty shock insulator. Between 2 different dealerships they have replaced it 3 times now and it’s doing it all over again. The last dealership has told me it is normal noise for the age and mileage of the vehicle.”

“I have a popping noise coming from the rear driver side suspension and it rides rough. I have been told by Hyundai that my rear shocks are leaking and from a different shop that my rear shock mount and absorber are causing the noise.”

“The 2021 Palisades started riding very rough and bouncy. I made an appointment and took it to Edmond Hyundai for the repairs. They initially said that the rear insulator-strut needed to be replaced and they would order them. It took 10 days to get the parts from Dallas and made another appointment to get it fixed. The dealership took 6 hours to replace only the insulator and kept it over night to do the 4 wheel alignment which they would not cover as warranty per the Service Manager but it was need. I picked it up the next day only to discover that only the insulator was replaced and was told that the service tech test drove the vehicle and it's fixed. I drove out and tested the suspension, it took only 1 mile and back it went to get fixed.”

“**Vehicle:** 2021 Hyundai Palisade Calligraphy, ~75,000 miles. Purchased February 2025. **Problem 1 - Forward Camera Failure:** The forward-facing camera system controlling lane keeping assist, emergency braking, and lane departure warning has completely failed. Dashboard warnings appeared in recent weeks including "Check Forward Safety system" and "Forward Safety system disabled" before total failure. This eliminates critical safety features designed to prevent accidents, significantly increasing collision risk. Camera unit behind rearview mirror available for inspection. **Problem 2 - Rear Shock Failure:** Rear shock absorbers have failed, causing excessive clunking and compromised vehicle stability. Rear suspension has been clunking since purchase in February. This creates dangerous driving conditions with reduced stability, increased stopping distances, and poor emergency handling. This is a known issue covered under Hyundai Technical Service Bulletin 22-22-001H. **Safety Risk:** Both failures create serious safety hazards - eliminating collision avoidance systems and compromised vehicle control/stability. **Professional Confirmation:** Local Hyundai dealer…”