111 owner complaints to NHTSA about the 2013 Hyundai Santa Fe Sport cite engine, 54% of all 204 complaints for this model year. NHTSA also lists 1 recall on this component.
“NHTSA SAFETY & CAMPAIGN NON-COMPLIANCE COMPLAINT (VIN: [XXX] | HYUNDAI CASE #XXX): On XXX, my 2013 Hyundai Santa Fe Sport 2.4L Theta II GDI (covered by Hyundai Warranty Extension TXXI Limited Lifetime Warranty under TSB 22-EM-001H-1 / NHTSA MC-10211673-0001 and Service Campaign T3G / NHTSA [XXX]) entered Engine Protection Mode (Limp Mode) with flashing Check Engine Light / DTC P1326 and a severe metallic connecting-rod bearing knock under 2,000 RPM. At 8:00 AM on XXX, I brought the vehicle to Huffines Hyundai Plano ([XXX]). Despite NHTSA ID [XXX] mandating an immediate Service Rental Car (SRC) or 3rd-party rental upon reception ("reimbursed regardless of PA's decision") and prohibiting diagnostic fees after Campaign 953/KSDS, the dealership refused a loaner, told me diagnosis would take a full week while I rent a car out of pocket, forced me to drive the unsafe vehicle in Limp Mode to take my disabled father to a medical appointment, and stranded us in the lobby for 7 hours (causing my father to miss scheduled prescriptions and failing to restore his disability placard). At 2:00 PM, the dealership claimed the vehicle "PASSED" the Bearing Clearance Test (BCT)…”
“While driving my engine seized up and my car completely stopped. I was luckily able to coast it to the side of the highway without getting into an accident. I had it towed to Go Hyundai in [XXX]. The did the diagnostic, found it was covered by the recall and allegedly ordered the engine. The engine is apparently on back order and has to come from [XXX]. They are dragging their feet in providing me with alternative transportation. Because I don't have a credit card I'm not able to use their loaner vehicles or rent a car myself from a car rental company. I am having to pay every day to go to and from work in Ubers. I can't continue to afford this and Go Hyundai is acting like it's MY problem the engine failed. Hyundai has been contacted directly but there doesn't seem to be much they can or will do either. I'm running out of money and without a vehicle I can't get to work.”
“The vehicle suddenly stopped and suddenly smoke appear in the front part of vehicle. Firemen appeared and when the front of the car was opened the flames of the fire were all over the engine of the car. The front glass broke and the hood has visible signs of the fire. Police were everywhere while firemen worked to stop the fire in the car. The car was towed to our home.”
“I was driving down a highway and was slowing down as motorcycle in front of me was turning. I than proceeded to drive, I heard a loud noise which everyone in the vehicle thought it was the motorcycle (it wasn't) we pulled over into the nearest gas station and saw that my oil light was barely blinking (it was barely noticeable) was fading in and out) we got out checked the dipstick and it was low. Was not due for an oil change for another 1500miles. We put oil in and waited checked the dip stick it was then reading between the two lines of L and F. We waited another 5-10 minutes before leaving. We pulled out and the vehicle acted as if it had no power. I pushed on the gas to get up to speed and the car died out; I got pulled over to the side of the road. The car gave me no indication of anything. No oil light. I drove the days before with no issues I was 38miles from home.”
“The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that after a routine oil change, while driving back to the residence, the vehicle stalled. The vehicle was towed to the dealer to be diagnosed. The contact was informed that there were metal shavings inside the engine. The vehicle was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the vehicle was not eligible for a recall repair because the engine software update was not performed. The failure mileage was approximately 136,434.”
“My 2013 Hyundai Santa Fe Sport is subject to Hyundai Recall 162 / NHTSA Recall 17V-226, concerning premature connecting-rod-bearing wear that can cause engine knocking, engine failure, and loss of motive power. My vehicle developed engine knocking and a flashing check-engine light while I was driving. The vehicle is now at an authorized Hyundai dealership. Hyundai initially denied an engine replacement based on mileage. I escalated the matter to Hyundai Motor America Corporate Consumer Affairs. Hyundai has now confirmed in writing that, because my vehicle is more than eight years old and has more than 150,000 miles, Hyundai is applying the high-mileage provision of the Theta II settlement and will not replace the engine. Instead, Hyundai is offering either a repurchase or $2,000 in lieu of engine replacement. I understand that Hyundai is relying on the court-approved settlement. My concern is specifically whether Hyundai’s application of that settlement to my vehicle is consistent with the administration of Recall 162 and the federal safety-recall remedy, given that my vehicle is experiencing the engine failure that Recall 162 was designed to address. I am…”
Showing 6 of 111 reports. Read every report on NHTSA.gov.
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.