2011 Hyundai Sonata Hybrid engine problems

“The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the vehicle. The contact turned off the vehicle, and while inspecting the vehicle, the contact became aware that there was a puddle of oil on the ground underneath the vehicle. No warning lights were illuminated. The vehicle was taken to a nearby Ford dealer, where it was diagnosed with camshaft and engine failure. The contact was informed that the camshaft and the engine needed to be replaced. The vehicle was not repaired. The contact was informed of Technical Service Bulletin: 22-EM-006H-2. The contact was advised to tow the vehicle to a Hyundai dealer for assistance. The vehicle was towed to an alternate dealer where the failure was confirmed. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. In addition, the contact was informed that the repair was not covered under warranty. The contact was informed that the repair was denied because of the previous owner's negligence with maintenance of the vehicle. The failure mileage was approximately 120,744.”

“The contact owns a 2011 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 20V746000 (Engine). The vehicle was taken to the local dealer and had recall repair was completed. The contact stated that two weeks after the repair, while driving 40 MPH, the vehicle failed to accelerate above 40 MPH. Additionally, there was an abnormal sound with the battery warning light illuminated. The contact parked in a parking lot and restarted the vehicle but continued to experience the failure. The vehicle was not drivable. The contact towed the vehicle to Allen Turner Hyundai (6501 Pensacola Blvd, Pensacola, FL 32505: (850) 479-9667) however, the vehicle was not serviced at the dealer. The vehicle was towed back to the first dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired but continued to experience the failure. The contact stated that the failure recurred seven times. The manufacturer had been informed of the failure. The failure mileage was approximately 102,000.”

“The contact owns a 2011 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 20V746000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had stated that the engine was replaced; however, the vehicle was not able to be started. The approximate failure mileage was 176,000. Parts distribution disconnect.”

“The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated that while driving there was an abnormal knocking noise detected. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The contact stated the failure was like NHTSA Campaign number 20V746000 (Engine). The failure mileage was approximately 180,000.”

“TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT UNDISCLOSED SPEEDS, THE CHECK ENGINE AND SERVICE ENGINE SOON WARNING LIGHTS ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE JIM ELLIS HYUNDAI ATLANTA (5785 PEACHTREE BLVD, ATLANTA, GA 30341) TO BE DIAGNOSED ON SEVERAL OCCASIONS. THE MECHANIC INSPECTED THE VEHICLE BUT COULD NOT DETERMINE THE CAUSE FOR THE FAILURE. THE MECHANIC ASSURED HER THAT THE VEHICLE WAS SAFE TO DRIVE. SEVERAL MONTHS LATER WHILE DRIVING 70 MPH, THE SERVICE SOON AND CHECK ENGINE WARNING LIGHTS ILLUMINATED AND THE VEHICLE OVERHEATED. THE VEHICLE STALLED AND WOULD NOT RESTART. THE VEHICLE WAS LEFT AT A NEARBY PARKING LOT OVERNIGHT. THE FOLLOWING DAY SHE RETURNED AND RESTARTED THE VEHICLE HOWEVER, WHILE DRIVING TO TAKE THE VEHICLE TO AN INDEPENDENT MECHANIC, THE VEHICLE OVERHEATED, STALLED, WITH A HINT OF SMOKE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE INDEPENDENT MECHANIC WHERE IT REMAINED FOR TWO DAYS WHILE THE MECHANIC ATTEMPTED TO DIAGNOSE THE VEHICLE. SHE WAS INFORMED THAT THE ENGINE WAS BLOWN AND NEEDED TO BE…”

“TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.”