Problems · by component

2002 Hyundai Sonata suspension problems

64 owner complaints to NHTSA about the 2002 Hyundai Sonata cite suspension, 20% of all 326 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
64
20% of all complaints
Crashes
3
Reported by owners
Fires
0
Reported by owners
Injuries
3
Reported by owners
01 —Owner reports

What owners say about the suspension

Verbatim from NHTSA complaints, newest first
“The contact owns a 2002 Hyundai Sonata. The contact stated that while her husband was driving, the vehicle stopped independently. Upon inspecting the vehicle, it was observed that the front subframe had detached. A bystander assisted the driver in moving the vehicle off the road. The vehicle was towed to the dealer, where it was diagnosed with a detached front subframe, right front axle, right front control arm, and front sway links. The contact was informed that the front subframe replacement was covered under a recall; however, the detached right front axle, right front control arm, and front sway links were not covered under the recall repair. The contact received notification for NHTSA Campaign Number: 09V124000 (Suspension). The manufacturer was contacted, and a case was filed. The failure mileage was approximately 73,000.”
Owner complaint to NHTSAFiled Oct 13, 2026SuspensionODI 11770787
“The contact owns a 2002 Hyundai Sonata. The contact stated that while his girlfriend was driving at a slow speed, the sub frame snapped and fractured the axle. The vehicle was towed to an independent mechanic, and the contact was made aware of NHTSA Campaign Number: 09V124000 (Suspension). The vehicle was towed to the local dealer, who confirmed that the part had been discontinued. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the part had been discontinued. No additional assistance was provided. The failure mileage was approximately 86,000.”
Owner complaint to NHTSAFiled Aug 20, 2025SuspensionODI 11681942
“The contact owns a 2002 Hyundai Sonata. The contact stated while driving approximately 15 MPH and slowing for a right turn, the contact heard an abnormal popping sound coming from the front end of the vehicle. The contact was in the middle of the turn when the vehicle lost motive power. The contact stated that the engine was still running, but the vehicle was not responding as needed. The contact turned off the vehicle and observed that the passenger’s side control arm had detached and fallen onto the street. The contact had the vehicle towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the entire front end was extremely corroded. The contact was informed that the vehicle was not drivable. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 09V124000 (Suspension). The failure mileage was approximately 204,000.”
Owner complaint to NHTSAFiled Aug 21, 2024SuspensionODI 11610010
“The contact owns a 2002 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle was shaking and made abnormal sounds. The vehicle then lost motive power. The vehicle was towed to an independent mechanic who diagnosed that the failure was related to NHTSA Campaign Number: 09V124000 (Suspension) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.”
Owner complaint to NHTSAFiled Sep 12, 2022SuspensionODI 11484038
“REAR SUBFRAME RUSTED AWAY AND TRAILING ARMS BOTH FELL OFF. WAS TRAVELING AND WHEN I WAS MAKING A LEFT TURN THE RIGHT TRAILING ARM BROKE OFF AND INSTANTLY MADE THE CAR ALMOST SWERVE OFF THE ROAD. I CONTINUED HOME A BLOCK FURTHER AND LOOKED TO SEE THE DAMAGE. RIGHT SIDE TRAILING ARM COMPLETELY DETACHED AND THE LEFT SIDE BARELY HANGING ON. SENT TO HYUNDAI TO HAVE LOOKED AT AND GIVEN A QUOTE. NOTHING YET...”
Owner complaint to NHTSAFiled Oct 20, 2020SuspensionODI 11365401
“TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE EXITING THE FREEWAY AT APPROXIMATELY 45 MPH, THE PASSENGER SIDE AXLE FAILED AND DAMAGED THE WHEEL WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TOWED TO MALLOY HYUNDAI (1880 OPITZ BLVD, WOODBRIDGE, VA 22191, (703) 490-8170) FOR ANOTHER DIAGNOSTIC TEST, BUT THE RESULTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.”
Owner complaint to NHTSAFiled Aug 21, 2019SuspensionODI 11245544

Showing 6 of 64 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Suspension

Free remedy

HYUNDAI IS RECALLING 188,282 MY 2001-2004 SONATA AND MY 2001-2004 XG300 AND XG350 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE JURISDICTIONS DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUB-FRAME ON THE VEHICLES, AND MAY RESULT IN THINNING OR PERFORATION OF THE SUB-FRAME STEEL. THE CORROSION IS FREQUENTLY VISIBLE AND OFTEN DISCOVERED DURING INSPECTION OR ROUTINE MAINTENANCE, AND OWNERS MAY ALSO HEAR NOISES OR NOTICE TIRE MISALIGNMENT AND STEERING PULL. IF THESE SIGNALS ARE UNDETECTED OR UNHEEDED, THE CORROSION MAY PROGRESS AND THE FORWARD MOUNTING OF THE LOWER CONTROL ARM MAY DETACH FROM THE SUB-FRAME.

SuspensionReported Apr 16, 2009NHTSA 09V124000
Data from NHTSA Recalls API · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Other 2002 Sonata problem areas