2014 Hyundai Sonata engine problems

“Summary of Event: This vehicle was brought to an authorized Hyundai dealership for a mandatory safety recall engine replacement under the Theta II Engine Recall Campaign. The dealership successfully installed a replacement engine provided by the manufacturer. However, the dealership and Hyundai Motor America are now refusing to return the vehicle to me in a functional, safe condition. Safety Hazard & Defect: The dealership states that the replacement engine shipped by Hyundai is mechanically and physically incompatible with the vehicle's original, factory-installed high-pressure fuel pump (HPFP). In an official written correspondence from a Hyundai Motor America Corporate Case Manager, Hyundai explicitly documented that: "dealership stated that it is not safe to drive the vehicle with old fuel pump." Despite acknowledging that the vehicle is now in an "unsafe to drive" condition due to the mismatched replacement parts provided by the manufacturer, Hyundai Corporate and the dealership are refusing to complete the safety recall remedy unless I pay $1,500 out-of-pocket for a new, compatible fuel pump.”

“I was driving on the freeway about 100 miles outside of Boise, ID when the vehicle went into limp mode and a flashing check engine light came on. I had it towed to the Hyundai dealership in Boise where they ran a diagnostic check and it came back with a P1326 code, which is the issue related to the engine/ball bearings. They said it passed the bearing clearance test (BCT) so they updated the software and gave the car back. I picked it up a week later and while driving it from Boise to Salt Lake City (where I live), it went into limp mode again with a flashing check engine light. This happened about 100 miles north of Salt Lake City. I had it towed to a dealership in Murray. They indicated it passed the BCT again, but they replaced the knock sensor and did an oil change and gave the car back. I picked it up, and the next day, while on the freeway, the same thing happened again. I took it back to the dealership. They indicated the knock sensors they just installed the day before needed to be updated, so they updated the software for the knock sensors. I just picked it up, and within 45 seconds of being on the freeway, it went right back into limp mode with the…”

“The contact owns a 2014 Hyundai Sonata. While the contact's wife was driving 65 MPH, the engine seized. The vehicle rolled to the shoulder of the road. The driver attempted to restart the vehicle, and the vehicle started. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to accelerate. The vehicle failed to accelerate above 25 MPH, and the engine shuttered. The vehicle was driven to the shoulder of the roadway. The vehicle was towed to the residence. The dealer was contacted by phone and made aware of the failure. The vehicle was towed to the dealer. The dealer requested that the contact provide a fleet email associated with the VIN from Enterprise, which was the previous vehicle owner. The manufacturer was contacted by phone but provided no assistance. The failure mileage was 141,000.”

“The vehicle suffered an abrupt, internal engine seizure while operating in active traffic at highway speeds. This sudden loss of power created an immediate crash hazard, as the vehicle decelerated rapidly in the travel lane, narrowly avoiding a rear-end collision and putting my family and other motorists at extreme risk. The vehicle was towed immediately to an authorized Hyundai dealership service center where it is currently awaiting the physical recall inspection. Prior to the complete engine failure, there were no warning lights, abnormal gauge readings, dashboard messages, or noticeable performance symptoms. The engine seized completely without warning. The vehicle has an open, uncompleted Federal Safety Recall 162 (NHTSA Campaign Number: 16V729000) for this exact engine manufacturing defect and bearing failure.”

“Updated NHTSA Complaint DraftVehicle Information: 2014 Hyundai SonataVIN: [XXX] Incident Date: XXX Description of Safety Defect:While driving on XXX, the vehicle's engine experienced a catastrophic mechanical failure and completely shut off without warning, causing an immediate loss of motive power. This sudden engine stall created an extreme, hazardous traffic safety risk.A subsequent professional inspection revealed that the vehicle's odometer had been illegally rolled back and tampered with by the selling dealership (Johny's Auto Center in 120 bleu hill ave Roxbury, MA) 02119 prior to purchase. The true, undocumented mileage of the engine is significantly higher than indicated, directly causing this sudden component failure. I am reporting this incident both as a critical vehicle safety defect and as a case of illegal odometer fraud.”

“I am submitting this complaint regarding a serious safety issue involving my Hyundai Sonata. While driving under normal conditions, my vehicle suddenly entered a low-power ("limp") mode without warning. The vehicle would not accelerate beyond approximately 30–35 mph, creating a potentially hazardous situation in traffic. At the same time, the check engine light began blinking. The sudden loss of power significantly reduced my ability to maintain traffic speed and safely maneuver the vehicle. This condition could have increased the risk of a rear-end collision or other accident. I brought the vehicle to an authorized Hyundai dealership (Fred Beans Honda Of Abington PH# 215-392-9020) for diagnosis. The dealership confirmed that the vehicle stored Diagnostic Trouble Code (DTC) P1326, related to the Knock Sensor Detection System (KSDS). According to the dealership, the vehicle entered limp mode as a result of this fault. The abrupt reduction in vehicle power and speed occurred without sufficient warning and created a safety concern. I am reporting this incident so that NHTSA can investigate whether this condition represents a broader safety defect affecting Hyundai…”