Problems · by component

2016 Hyundai Tucson structure problems

227 owner complaints to NHTSA about the 2016 Hyundai Tucson cite structure, 14% of all 1,626 complaints for this model year.

Complaints
227
14% of all complaints
Crashes
1
Reported by owners
Fires
1
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the structure

Verbatim from NHTSA complaints, newest first
“Door latch issue. Driver's side door has to be pulled multiple times after unlocking to open from the exterior. Passenger side door latch has become completely inoperable and does not open from the interior or exterior now. To have multiple doors fail at the same time seems like a true design failure / flaw and an inoperable door a true safety hazard.”
Owner complaint to NHTSAFiled Aug 3, 2026StructureODI 11754445
“All the door locks and actuators/latches are failing. Hyundai claims there is no recall for it, and the price for one door repair is $1384... This is a safety issue since the passenger in the rear seat could not get out in an emergency!”
Owner complaint to NHTSAFiled Jun 29, 2026StructureODI 11747224
“Within the last month, the passenger side front door will no longer open from the outside even if the door is unlocked. The driver must lean over to open the passenger door from the inside. Then approximately one week ago, the passenger rear door began to have issues in that it would not open from the outside nor would it open from the inside. This is a known safety issue which puts passengers at risk. A Technical Service Bulletin 21-bd-006h extends the warranty coverage to 10 years/unlimited mileage, however my 2016 Hyundai Tuscon is six (6) months outside of this window. The local Hyundai dealership will not fix under this door latch warranty extension and quoted a cost of $885.00 to remove and replace both latches. I currently have a case opened with Hyundai USA Customer Affairs and am waiting to see if Hyundai will cover the cost of repairs and fix the two door latches. If they do not, I will consider legal remedies.”
Owner complaint to NHTSAFiled Jun 23, 2026StructureODI 11745908
“I had ANOTHER door latch lock assembly fail on my 2016 Hyundai Tucson. There was a TSB for this issue that the dealership said expired for my vehicle three months ago. They wanted a $200 diagnostic fee for a total repair of close to $1000. They confirmed it was another door latch lock assembly, although I’m not sure how because the door would not open from the inside OR the outside. When the rear passenger side assembly failed a week ago, my kids were stuck in the back of the vehicle. This is a potentially dangerous issue that Hyundai seems to be aware of. If the front driver’s side goes at the wrong time, and I am not able to open my door, it could have disastrous consequences. I could become trapped in my car in the event of an accident, fire, etc. Hyundai needs to recall all door latch assemblies and just replace them all free of charge. It’s ridiculous that it’s a guessing game of when they might stop functioning properly and potentially trap you inside the vehicle.”
Owner complaint to NHTSAFiled Mar 24, 2026StructureODI 11726847
“Window regulator and motor have failed due to plastic gears stripping out. I have replaced my two front windows in 2024 at $1063 a window. This week I had both rear windows fail allowing the windows to drop down unexpectedly. I was able to manually pull the windows up and tape them. I was supposed to receive a call from Hyundai twice this week about getting these covered under a recall since all four has failed, but they have failed to contact me.”
Owner complaint to NHTSAFiled Feb 4, 2026StructureODI 11715692
“Have had to replace all four window regulators. From searching online, it appears there are quite a few other people who have had the same issue. Raising this issue in case others have to to create a recall. Thank you”
Owner complaint to NHTSAFiled Nov 3, 2025StructureODI 11697119

Showing 6 of 227 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 4, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.