2019 Hyundai Tucson service brakes, hydraulic problems

“The contact owns a 2019 Hyundai Tucson. The contact stated that while driving approximately 30 MPH and depressing the brake pedal, the vehicle responded as intended; however, several unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the ABS had failed and needed to be replaced. The vehicle was repaired at the owner's expense. The contact became aware that notification for NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic); was previously received; however, the VIN was no longer included in the recall. The contact was unsure if the recall repair was performed. The contact requested a reimbursement from the dealer, but the request was denied. The manufacturer was not notified of the failure. The failure mileage was approximately 56,000.”

“The contact owns a 2019 Hyundai Tucson. The contact stated while the contact's husband was driving, the contact noticed an abnormal loud sound. In addition, the contact noticed smoke coming from the front of the vehicle. No warning lights were illuminated. The contact noticed an unusual odor in the interior of the vehicle. The contact's husband drove the vehicle to the shoulder of the road. The contact stated that the engine seized. In addition, the contact stated that the smoke and the unusual odor subsided. The vehicle was towed to the contact's residence. In addition, the contact stated that when the failure occurred, the contact's minor children were occupants of the vehicle. The contact stated that the minor children were frightened. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The contact was informed of an open recall associated with the contact's VIN, NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). In addition, the contact was informed that her contact information was not updated in the database. The failure mileage was approximately 49,400.”

“The contact owns a 2019 Hyundai Tucson. The contact stated while driving approximately 40–45 MPH, the vehicle failed to accelerate as needed. The vehicle failed to accelerate about 35 MPH. The vehicle went into LIMP/SAFE Mode. The check engine warning light was blinking. The vehicle was towed to an independent mechanic and the contact was informed that the failure was due to metal shavings being in the oil. The contact called the local dealer and was informed that there was no recall coverage on the vehicle. The dealer informed the contact about diagnostic testing the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The contact was informed that the vehicle was not covered under recall. The contact related the failure to NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The failure mileage was approximately 92,000.”

“The contact owns a 2019 Hyundai Tucson. The contact stated while her daughter was driving 10 MPH, the vehicle stalled. The contact stated that the check engine and low oil warning lights illuminated. The driver was able to restart the vehicle to park properly. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The VIN was associated with NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The manufacturer had been informed of the failure. The failure mileage was 23,668.”

“The contact owns a 2019 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.”

“The contact owns a 2019 Hyundai Tucson. The contact received a recall notification for NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.”