2025 Hyundai Tucson forward collision avoidance problems

“On July 17, I took my vehicle to Hyundai of Venice due to a safety recall of the automated emergency brake, the dealership told me that they had fixed the recall. On October 10 when I returned for service, I again notified them that the safety features such as the automated emergency brake and the Forward collision warning were not working. They ignored me again. Then on October 21, 2026, I was driving my mother to run an errand before her doctors appointment as I was pulling into a parking spot going no more than 3 mph. The safety features were still not working and I scratched the vehicle on the left of me which was empty. I then stopped the car, got out and took pictures of the license plate and of the scratch, and then looked at my front bumper and saw that I was also scratched, my mother, and I went into the supermarket to speak to the manager and attempt to call for the police, but then my mother noticed their brake lights were on and people were in the car so we hurried out to notify them that we had scratched their car by accident, I gave my insurance information and my mother gave her telephone number and after her doctors appointment, I contacted my…”

“Before we noticed the recall. The car had locked up I mean, locked up twice so we took it into Hyundai and they did the upgrade on the driving assist or whatever they did less than a month out of the dealership the car locked up again almost causing a car to come through the back of the car. The first time was a semi almost cleaned us out and sent us to the hospital or maybe killed us. We took the car into the dealership. They did not want to give me a car but they did through customer service and this car is unsafe to drive. Please help.”

“The contact leases a 2025 Hyundai Tucson. The contact stated that while driving 72 MPH, the adaptive cruise control deactivated, and the vehicle decelerated unintendedly to 60 MPH. The messages "Front Assist Collision Warning" and "Front Assist Collision Limited" were displayed. The contact stated that while reversing, the vehicle stopped abruptly, jerking the driver back and forth. Additionally, the Rear Cross-Traffic Alert system was intermittently inoperable. The vehicle was taken to the dealer, and the front camera software was updated under NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance); however, the failure recurred. The vehicle was taken back to the dealer, and the front camera underneath the bumper was found slanted; the camera was adjusted; however, the failure persisted. The contact stated that there was an abnormal humming sound coming from the radio. The manufacturer was notified of the failures several times and referred the contact back to the dealer for assistance. The failure mileage was approximately 11,000.”

“The contact's daughter owns a 2025 Hyundai Tucson. The contact stated that his daughter had experienced sudden, unintended braking on three separate occasions while driving at various speeds. The contact stated that the failure occurred after slightly depressing the brake pedal, and the brake pedal went to the floorboard, and the vehicle came to an abrupt stop. No warning light was illuminated. The vehicle resumed normal operation shortly afterwards. The driver manually deactivated the Forward Collision Avoidance system at each startup, but the failure persisted. The contact's daughter then received notification of NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance), and the software update was performed at the dealer. The failure reoccurred after the software update was performed. The manufacturer was notified of the failure and referred the contact back to the dealer. The vehicle remained with the dealer for an extended period. The technicians at the dealer failed to reproduce the issue and deemed the vehicle safe to drive. The contact stated that his daughter refused to take possession of the vehicle and felt that the vehicle was unsafe to drive.…”

“The contact owns a 2025 Hyundai Tucson. The contact stated that while driving 35 MPH on the highway, the vehicle ahead was slowing down to come to a stop, and the contact depressed the brake pedal. The Forward Collision Avoidance system activated and the vehicle came to an abrupt stop. Due to the failure, the contact was rear-ended by the vehicle behind. No air bags had deployed due to the failure. A Police report was filed. There was no injury sustained. The vehicle was driven away from the scene. Prior to the failure, the contact had received notification of NHTSA Campaign Number: 26V316000 (FORWARD COLLISION AVOIDANCE); and associated the failure with the recall. Neither the dealer nor the manufacturer was notified of the failure. The contact had taken the vehicle to an independent mechanic for an estimate for the repair of the vehicle. The vehicle was not yet repaired. The failure mileage was approximately 6,000.”

“My 2025 Hyundai Tucson (VIN [XXX]) has been out of service since [XXX] (over 60 days) at CMA’s Colonial Hyundai in South Chesterfield, Virginia, waiting for a front camera related to safety Recall 302 (NHTSA Campaign 26V316 – Front View Camera FCA Update). The dealership previously replaced the front camera, but the issue was not resolved. They then ordered a new camera that remains on backorder with no firm ETA. I have been provided a rental during this time. Hyundai assigned Case #[XXX]. I have provided formal written notice under Virginia lemon law demanding a buyback because the vehicle has been out of service far beyond the 30-day threshold. The safety-related defect remains unrepaired. Components involved: Forward Collision Avoidance / Front Camera / Automatic Emergency Braking”