2012 Hyundai Veloster visibility problems

“The contact owns a 2012 Hyundai Veloster. The contact stated while driving 20 MPH, the sunroof suddenly shattered, raining glass down into the interior of the vehicle. The vehicle was taken to the dealer, who was unable to provide the contact with a cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 58,000.”

“While driving on I-85 near Atlanta, GA on 12/16/2022 at approximately 5:30 pm the sunroof exploded. The sunroof cover was closed so there was not an injury due to the shattering glass.”

“There is an issue with this vehicle's panoramic sunroof and lift-gate windows spontaneously exploding while traveling. These incidents occur within 3 weeks of each other. The first incident occurred on Nov 28th with my liftgate glass shattering on its own while traveling with my dog on the interstate. I was maintaining a speed of 70 mph and just made a lane change. It was just an unexpected loud crunch sound, and while checking the rearview mirror; I noticed my window was shattered. I pulled over to check my vehicle, and no point of contact would have indicated something smashed into it. I had to safely leave the interstate to return home with this unstable glass that was falling apart into my vehicle. There was absolutely nothing that cause that glass to shatter, it just exploded on its own. The second incident occurred on Dec 15th with me once again traveling on the interstate with my pet after making a lane change my sunroof just exploded and glass shards just start pouring into my vehicle on top of me and my pet. Again, nothing fell onto my vehicle. the sunroof just exploded. I had to exit the interstate and drive all the way home with glass EVERYWHERE. I…”

“TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE SUN ROOF SHATTERED. THE CONTACT STATED THAT THERE HAD BEEN NO IMPACT TO THE SUN ROOF. THERE WERE NO INJURIES. SUPERIOR HYUNDAI NORTH (LOCATED AT 5665 DIXIE HWY, FAIRFIELD, OH 45014, (513) 870-9800) WAS CONTACTED AND STATED THAT THE VEHICLE WAS PREVIOUSLY INSPECTED PER NHTSA CAMPAIGN NUMBER: 13V051000 (VISIBILITY). THE MANUFACTURER WAS ALSO CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.”

“TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 40 MPH, THE SUN ROOF SHATTERED WITHOUT WARNING. THERE WERE NO INJURIES. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 13V051000 (VISIBILITY). THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.”

“TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. WHILE THE VEHICLE WAS PARKED AND OPENING THE SUN ROOF, A PIECE OF THE PLASTIC HOUSING FRACTURED AND JAMMED THE SUN ROOF. AS A RESULT, THE SUN ROOF COULD NOT CLOSE. THE CONTACT WAS ABLE TO REMOVE THE PIECE OF FRACTURED HOUSING AND CLOSE THE SUN ROOF. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V051000 (VISIBILITY) AND 12V568000 (VISIBILITY). THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.”