Problems · by component
2013 Infiniti G-Class air bags problems
36 owner complaints to NHTSA about the 2013 Infiniti G-Class cite air bags, 57% of all 63 complaints for this model year.
Complaints
36
57% of all complaints
Crashes
5
Reported by owners
Fires
0
Reported by owners
Injuries
4
Reported by owners
What owners say about the air bags
Verbatim from NHTSA complaints, newest first
“Warning Passenger Air Bag OFF Light is lit with a passenger in the seat. Diagnostics run by ASE repair shop & with no error codes displaying. Moving passenger seat forward & back, shut the light off & on. Concerned that passenger Air Bag may not deploy when the light is on. Air bag sensor in part of the passenger seat and entire seat requires replacement, part is discontinued. Seeking a replacement seat from junkyard, if not will sell vehicle.”
“The contact owns a 2013 Infiniti G37. The contact stated that after starting the vehicle, the air bag warning light illuminated and remained illuminated while driving. The vehicle was taken to a local dealer where it was diagnosed and determined that the OCS needed to be replaced; however, the contact was advised that the passenger’s side front seat also needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and offered to reduce the replacement cost of the seat. The failure mileage was approximately 43,000.”
“On August 6, 2025, I purchased a 2013 Infiniti G37 from Auto Quality Corp. The total amount paid was $4,700 with a pending balance of $1000. I was given the car turned on and was not present when the car was turned on. Upon leaving the dealership and arriving to my destination, I turned off the car. Once I was ready to get back on the road, the car failed to turn on again. The vehicle is failing to start and is now inoperable. I do not feel safe driving the vehicle due to the major concerns that are showing up. The vehicle is not functional. The car stopped working entirely within the same day of purchase, and I am now left with a non-operational vehicle. The odometer has discrepancies. The bill of sale shows 82,521 miles, but this does not match the information in the vehicle history reports. Also, I was not made of aware, until I signed the bill of sale, that the Airbags checkbox is marked as unknown. This raises serious safety concerns, especially since I suspect the vehicle may not even be equipped with functioning airbags. The Dealer also refuses to cooperate. I contacted them the same day I was sold the vehicle and did not answer the phone calls. I had to…”
“The air bag sensor and lights indicated that the passenger side air bag was not operating. We took the vehicle to the Infiniti Dealer and they did a diagnostic test and determined that the sensor in the passenger seat was not working. We were told that in the event of a collision that the air bags in the entire car would not deploy if the passenger air bag was not replaced. In order to have operating air bags the passenger seat would need to be replaced. The cost of the seat was 7,452.84 and the labor was 525.00. This repair was completed on 12/13/2021. It is now 7/18/23 and the passenger air bag light is now illuminated again. This repair is past the one year warranty. My wife is the only driver of this vehicle and rarely has anyone using the front passenger seat. There was a recall (number 08v522100) for this same issue fir 2007/08 G models. Please investigate this safety issue before someone is seriously injured due to this failure.”
“Occupancy airbag sensor went on in vehicle and dealer stated that it would be about $5200 to fix the sensor as it is built into the seat. Per Dealer- safety hazard not to fix as its not guaranteed to go off in case of an accident.”
“My son was driving the car and someone failed to yield in a roundabout and hit him. The passenger side curtain airbag deployed and popped. Now he has ringing in his ear and possible ear drum damage. Doctors appointment is scheduled to confirm that.”
Showing 6 of 36 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 30, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.