2001 Jaguar S-Type suspension problems

“TL* THE CONTACT OWNS A 2001 JAGUAR S-TYPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WOULD VEER TO THE RIGHT ON ITS OWN WITHOUT WARNING. THE CONTACT MANAGED TO KEEP THE STEERING WHEEL STRAIGHT AND DROVE TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS TEST DRIVEN AND THE MECHANIC FOUND THAT THE BALL JOINTS WERE FRACTURED AND DEEMED THE VEHICLE UNSAFE TO DRIVE. JAGUAR RALEIGH (4001 CAPITAL HILLS DR, RALEIGH, NC 27616, (919) 746-8675) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 00V359002 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.”

“TL* THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY VEERED TO THE RIGHT AND THE CONTACT HEARD AN ABNORMAL POPPING SOUND. UPON INSPECTION, THE CONTACT NOTICED THAT THE FRONT DRIVER'S WHEEL COLLAPSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS LOOSENED, MALFUNCTIONED, AND NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 177,000.”

“TL* THE CONTACT OWNS A 2001 JAGUAR S-TYPE. WHILE DRIVING AT ANY SPEED, THE VEHICLE MADE SQUEAKING NOISES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE DRIVER SIDE BALL JOINT, DRIVER SIDE AND REAR BEARINGS, AND THE PASSENGER SIDE UPPER CONTROL ARM ASSEMBLY, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 17,030.”

“MY VEHICLE WAS TAKEN TO THE DEALERSHIP IT WAS PURCHASED FOR AN AC REPAIR IN SEPTEMBER. I WAS THEN INFORMED THAT BOTH FRONT CONTROL ARMS AND BOTH BALL JOINTS NEEDED REPLACING IMMEDIATELY FOR $3,000! I WENT HOME AND CHECKED ONLINE TO FIND THAT MY CAR HAD A RECALL ISSUED (RECALL #6434) FOR THE EXACT ITEMS I WAS NOW BEING TOLD TO REPLACE. I AM THE ORIGINAL OWNER AND NEVER RECEIVED ANY CORRESPONDENCE REGARDING THIS RECALL AND I STILL RESIDE AT THE SAME ADDRESS. I'VE ASKED BOTH THE DEALER AND JAGUAR TO PLEASE TAKE CARE OF THE RECALL BUT THEY ARE STALLING; I AM NOW WORRIED ABOUT MY SAFETY IN MY AUTOMOBILE. THE FACTS ARE THAT 38,681 OF THEIR AUTOS WERE AFFECTED BUT ONLY A FEW WERE REPAIRED-- [XXX] AT JAGUAR 800-452-4827 IS PROPOSING $659 TO APPLY TO THE $3,000 I WOULD OWE. I HAVE SENT TWO ADDITIONAL E-MAILS ASKING TO SPEAK TO A SUPERVISOR. AS OF TODAY, I HAVE NOT BEEN CALLED, NOR HAS THERE BEEN ANY REPLY TO MY 2 E-MAILS ASKING WHY THEY WON'T REPAIR MY CAR. I NEED HELP TO GET THIS MATTER RESOLVED. IT IS WRONG TO NEVER CONTACT ME AND NOW EXPECT ME TO PAY FOR THE REPAIR! *TR”

“TL* THE CONTACT OWNS A 2001 JAGUAR S. THE CONTACT STATED WHILE REVERSING AT LOW SPEEDS, A LOUD ABNORMAL NOISE EMITTED FROM THE FRONT OF THE VEHICLE. THE DRIVER FRONT SIDE OF THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT, WHERE IT WAS DIAGNOSED THAT THE STABILIZER LINK, RIGHT LOWER BALL JOINT, FRONT WHEEL LINER AND LOWER CONTROL ARM NEEDED TO BE REPLACED. THE FAILURE HAD BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 62,330.”

“TL* THE CONTACT OWNS A 2001 JAGUAR S TYPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE CONTACT BEGAN TAPPING THE SHIFTER AND THE VEHICLE RESUMED NORMALLY. THE CONTACT ALSO INDICATED THAT THE ODOR OF GASOLINE WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER WHO DIAGNOSED THAT THE FUEL FILTER AND FUEL PUMP WERE FAULTY, AND BOTH WERE REPLACED. ADDITIONALLY, AN ABNORMAL BANGING NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE AND THE SEAT BELT MALFUNCTIONED AND BECAME UNSECURED. THE VEHICLE WAS TAKEN TO A MECHANIC. WHO REPLACED THE FRONT BALL JOINTS BUT THE SEAT BELT FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 102,000.”