Problems · by component

2000 Jeep Cherokee steering problems

70 owner complaints to NHTSA about the 2000 Jeep Cherokee cite steering, 4% of all 1,829 complaints for this model year.

Complaints
70
4% of all complaints
Crashes
2
Reported by owners
Fires
3
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the steering

Verbatim from NHTSA complaints, newest first
“IN MOTION THE CAR SHAKES VIOLENTLY. I WAS ON THE FREEWAY AND ALMOST WRECKED THE CAR FROM THE SHAKING. I HAVE BAD BACK PAIN AND SCARED TO DRIVE. MY 4 YEAR OLD IS TERRIFIED OF GETTING NEAR THE CAR. *TR”
Owner complaint to NHTSAFiled May 30, 2020Steering, Vehicle speed control, Unknown or otherODI 11326587
“TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHEN THE STEERING WHEEL WAS TURNED TO THE RIGHT, THE STEERING SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED CHRISTOPHER'S DODGE WORLD AT (303) 238-7311 AND WAS INFORMED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 99V312000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.”
Owner complaint to NHTSAFiled Apr 2, 2018SteeringODI 11082491
“CAR SHAKES BADLY AFTER 60 MPH AND IN THE MORNING THE STEERING WHEEL LOCKS AND I TURN IT LEFT/RIGHT AND CAN'T UNLOCK IT SOMETIMES FOR HOURS. IT IS HAPPENING MORE THEN EVER NOW. I PURCHASED THIS VEHICLE IN 2015.”
Owner complaint to NHTSAFiled Nov 27, 2017SteeringODI 11048821
“SUDDEN STALLING WHILE DRIVING OR AT IDLE. APPLICABLE AT ALL SPEEDS FROM IDLE TO FREEWAY SPEEDS. SOMETIMES THE VEHICLE WILL RESTART AND OTHER TIMES IT WILL NOT RESTART RIGHT AWAY. SOMETIMES IT WILL RESTART IF THE VEHICLE SITS FOR ABOUT 15 MINUTES AND OTHER TIMES IT HAS LEFT ME STRANDED FOR THREE HOURS OR MORE. I HAVE STALLED IN THE MIDDLE OF BUSY INTERSECTIONS AND FREEWAYS. I HAVE TAKEN THE VEHICLE IN FOR REPAIRS THREE TIMES, HAVE PAID OVER $400 IN REPAIR BILLS TO HAVE PARTS REPLACED AND THE ISSUE STILL OCCURS. THERE ARE MANY COMPLAINTS IN INTERNET FORUMS FOR THE EXACT SAME THING AND MOST SEEM TO LEAD TO A FAULTY ENGINE CONTROL MODULE. I HAVE NOT YET REPLACED THE ENGINE CONTROL MODULE MYSELF SINCE THEY CAN COST OVER $400 AND THE DEALER CANNOT GUARANTEE THAT THIS WILL FIX IT. WITH ALL OF THE COMPLAINTS REGARDING THIS REOCCURRING ISSUE, I BELIEVE THAT THIS SHOULD WARRANT N INVESTIGATION AND POSSIBLE RECALL DUE TO SAFETY CONCERNS OF VEHICLES STALLING. THE STALLING HAS HAPPENED NUMEROUS TIMES. I HAVE NO SINGLE DATE THAT I CAN PROVIDE. I HAVE QUIT DRIVING THIS VEHICLE SINCE NOVEMBER DUE TO CONCERN FOR SAFETY.”
Owner complaint to NHTSAFiled Apr 10, 2017Steering, Service brakes, EngineODI 10971674
“FOR GOING ON 2 MONTHS NOW MY CAR HAS STALLED AT THE MOST INCONVENIENT TIMES. TURNING INTO GAS STATIONS, STOPPING AT STOP LIGHTS, DRIVING ON BUSY STREETS GOING UP TO 50MPH. USUALLY I CAN JUST POP IT INTO NEUTRAL AND RESTART IT BUT AS OF LATE, IT WON'T TURN BACK OVER UNTIL I REPLACE THE IGNITION FUSE. I HAVE REPLACED THAT FUSE TWICE NOW, REPLACED THE MAP SENSOR, REPLACED THE FUEL FILTER, YET NOTHING HAS OFFERED A PERMANENT SOLUTION TO THIS PROBLEM. AS YOU CAN CLEARLY TELL, THIS IS A VERY DANGEROUS PROBLEM TO BE HAVING AND BY READING THROUGH THESE COMPLAINTS I SEE I AM FAR FROM ALONE. NOT TO MENTION THE COST ASSOCIATED WITH HAVING TO REPLACE ALL OF THESE PARTS (PER ADVICE FROM MECHANICS) WHILE GETTING NOWHERE. PLEASE FIX THIS OR FIGURE OUT WHAT IS CAUSING IT BEFORE SOMEONE GETS SERIOUSLY INJURED OR WORSE. I'D ALSO LIKE TO NOTE MY 1999 JEEP GRAND CHEROKEE LIMITED WAS HAVING THIS SAME PROBLEM BEFORE I JUNKED IT.”
Owner complaint to NHTSAFiled Sep 23, 2016Steering, Service brakes, EngineODI 10909401
“MY JEEP SHAKES REALLY BADLY. HAS BEEN GOING ON FOR A LONG TIME BUT GETTING WORSE. I HAVE TO STEER WITH A DEATH GRIP ON THE WHEEL WHILE IT IS HAPPENING. HAVE HAD JEEP REALIGNED AND TIRES REPLACED AND BALANCED. ACTION IS SPARADIC BUT IS STILL DOING IT MORE OFTEN.”
Owner complaint to NHTSAFiled May 31, 2016SteeringODI 10871706

Showing 6 of 70 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.